Quark Software Reviews

3.7

66% would recommend to a friend

(252 total reviews)
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Martin Owen

53% approve of CEO

53% positive business outlook

Quark Software has an employee rating of 3.7 out of 5 stars, based on 252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quark Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

252 reviews
1.0
6 Oct 2020
Recommend
CEO approval
Business outlook

Pros

- really nothing I can think of, looked promising at first and showed it's real face really really fast

Cons

- just chaos in the company, I worked here for several month and they couldn't figure out which accounts belong to which AE - let people go over "poor performance" when in reality the pandemic hit and nobody in the creative industry was able to buy software (in the time I was there 5 out of 10 people of one team were let go and I left voluntarily) - no support for employees at all, general unhappiness and negativity in the team - no mental health awareness when people really needed the support - permanent stress and pressure, working late etc. (I am used to working more hours and having pressure but this was really far from what is normal) - permanent change in strategy and approach (on a weekly, sometimes daily basis) - no focus, no proper enablement to achieve targets - would not recommend for anybody who respects themselves or their mental health - employees in India were asked to give a positive, false review in order to make the company look better on Glassdoor - salary was cut 1 month after me being there, you only get commission pay out if you reach a certain percentage with trainings that are complete nonsense and a waste of time. They are trying to cut everything where possible I personally just felt lost and frustrated for the entire time I was there, so much that it affected my personal life negatively. When I handed in my notice I was congratulated by the people who still worked there and was told that they wish they were in the same position

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Quark Software Response
5y
Thank you for your review. We are sorry to hear about your experience. We understand that change within a company can be an adjustment. It can be difficult when job expectations evolve, along with the implementation of performance reviews, new policies and procedures. As you mentioned, we do expect all of our employees to be trained on our solutions and products. As a company that is committed to continuous improvement, should you have any suggestions or feedback that would help us improve our training sessions, please email me at arichter@quark.com.
2.0
1 Nov 2019

Business Development Rep

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some really great people in the Dublin office. It's a small office and a close-nit team and you're made feel a part of that straight away. Dublin management are lovely; open, honest and encouraging but its a tough gig. There are some big clients and potential to make good cash for a resilient go-getter who has buckets of drive and experience in out-bounding.

Cons

Huge amount of instability and change in terms of personnel and direction. CEO is very overbearing and over-present, expect to endure long unnecessary team calls with him frequently. Although extremely driven, it demonstrates a lack of trust in staff and ability to delegate effectively which is tough on company moral. Priorities are shifted, picked up and dropped with such urgency and so frequently that you end up at a loss as to where to actually put your time. On a given day it's anyone's guess which of these the CEO might decide to roast various team members on.

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Quark Software Response
6y
Thank you for taking the time to write a review. We appreciate you noting the great work environment in Dublin. We absolutely love that you are a close knit group and that management is transparent. We are sorry to hear about about your experience. We understand that when things change and new policies and procedures are implemented it can be difficult for everyone. If you have any additional suggestions, please email me at arichter@quark.com.
1.0
30 Aug 2019

Do not join, CEO is a nightmare.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It has industry leading software, which customers love.

Cons

The CEO is just a complete nightmare. He makes decisions based on no knowledge of the products or clients of Quark. He feels like his previous experience makes him always right, even though his other experience is in different types of companies at different times in their lifecycle. He fires people left and right if they don't agree with him or meet his unrealistic and ever changing daily expectations. Takes credit for anything he can even when he had nothing to do with it. Changes his mind every other week depending on how he woke up. Shouts at employees, tells them they cannot do their job, even though they have years of experience selling Quark Solutions, and then makes them take pointless training. When he joined he fired the majority of senior managers, & moved roles to India to make a profit. Makes employees feel on a daily basis that they could be next on the chopping block. The only opinion he values is his own. Do not take the positive reviews in the last few months as the truth.

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Quark Software Response
6y
We appreciate your review and for noting we have industry leading software. Yes, trainings are required and everyone in our company (sales included) needed to know the solutions and software and how our customers utilize it. We also have implemented job descriptions, performance reviews with merit pay, and new polices and procedures. We are aware that change is difficult. If you have any additional suggestions, please email me at arichter@quark.com.
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Glassdoor has 324 Quark Software reviews submitted anonymously by Quark Software employees. Read employee reviews and ratings on Glassdoor to decide if Quark Software is right for you.