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Process Automation Solutions

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Process Automation Solutions Reviews

3.7

69% would recommend to a friend

(67 total reviews)
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Franz Greisberger Henning Hammerstädt Ralf Schmid

49% approve of CEO

59% positive business outlook

Process Automation Solutions has an employee rating of 3.7 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Process Automation Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

67 reviews
5.0
26 Nov 2021

Great place for work

Recommend
CEO approval
Business outlook

Pros

Great place for work, the best employer that I ever had

Cons

Delegate employee to work for long time in customer site

1.0
2 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Barely any, but its almost better than no job at all. -Paycheck does come every Friday, which is the only possible boost to morale. -Also every moment at the office is essentially downtime, so it gives you plenty of time to search for more meaningful work outside of this bottomless pit of a company. -If you do have the misfortune to be sent out on a project that isn't within the area (which is almost all of them) hotel/travel is at least paid for, along with a stipend that comes a couple weeks after for food/expenses every day. It isn't immediate though, so you have to use your money upfront. -Clean Bathrooms

Cons

- Horrendously LOW PAY. It is a bold faced lie when management says they pay according to your experience level and within ATS corporate standards, they just want cheap labor to throw out at these job sites so they can collect contract pay until they can get steady work. - The only way your pay can even come close to market standard, is through very extensive overtime. You shouldn't have to make market standard pay for controls engineering through heavy overtime, but unfortunately that is how this company feels. - Enticing interview promising extensive training with a tour of the equipment and everything, that targets young recent graduates with minimal experience or individuals with degrees needing work in a new field. Ultimately, a lie as the training is barely structured and you may very well never do it. The only training you will receive guaranteed is the training you accomplish on your own in the endless downtime that is being at the office. - Hired on as "engineer", only sent to do electrician/maintenance work - On top of getting sent out to a job site for work you weren't hired for, you may very well not know what you are actually doing until you get there. Most of the time you're scrambling to find out what to do or who to report to, which leads to time wasted and a good reason we get booted from these job sites. - Purposely kept in the dark about projects and expectations. You are fortunate if you have even the slightest clue as to what you are supposed to be doing, on a project or not. - Can't keep local projects cause the company gets blacklisted for getting kicked out due to poor training/accidents/unclear expectations - Excessive hours out in the field, never know what schedule you really have until you are at the job site. - Usually less than a days notice for being sent on an assignment far away, and usually about the same notice for coming back if you're sent home early. No explanations are ever given. - Rumors run rampant around the office, and somehow that is one of the more reliable ways of learning whats going on as far as potential work because management never seems to know what is going on until the day of. - All of management comes from Michigan, so cronyism runs high if you are in any way heavily affiliated with Michigan. Favoritism from management determines whether or not you actually get to do anything or are able to stick around. - The "Controls Engineer" or "Automation Engineer" positions are complete shams, a technician position (if even that) masquerading as engineering. The little amount of actual engineering here means it is a complete dead end, and you cannot grow/advance anywhere if you decide to stay at PA Solutions. The hourly rate (16, 18, 20/hr, not even close to market standard) and amount of experience you get here ensures you cannot move up anywhere unless you are good buddies with management or manage to get your foot in the door at a real company. In summary, the biggest con about PA Solutions is the fact that PA Solutions is a con itself; a scam of a company, with how they treat their employees and how misleading they are. PLEASE look elsewhere, you can do better almost anywhere else. If you are forced to work here due to circumstance, start looking for other work immediately while you collect those sparse paychecks every Friday.

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Process Automation Solutions Response
8y
I'd like to take a moment to apologize for the delay in my response to your comments on Glassdoor. I work for ATS Corporate Head Office in Cambridge, Ontario, Canada and do not receive notifications when employees have commented on the PA Solutions Glassdoor site. I would like to thank you for taking the time to share your very passionate, heartfelt insight into your experience at the Greenville, S.C. location of PA Solutions. I am very concerned about the level of frustration you have expressed, and will be working with our senior leaders to investigate your allegations thoroughly. In order to do this more effectively, I am hoping you might feel comfortable reaching out to me personally, in confidence, to discuss. I assure you there will be no reprisals as a result of our discussion. Please feel free to email me at rcoomber@atsautomation.com or call my cell, 1-226-218-0953. We are striving to make ATS an employer of choice globally, so any specific insight you could provide to me would be sincerely appreciated. With kindest regards, Robin Coomber, CHRL Director, Human Resources ATS Corporate
2.0
17 May 2017
Recommend
CEO approval
Business outlook

Pros

If you are smart, ambitious, and lucky, you will learn enough to get in the door at a real automation company.

Cons

I don't even know where to begin. There is absolutely no competent manager to be found anywhere in this company. The only professional executive that we had finally gave up and quit last year. Since then, it has gone from troubled to unbearable. Every job is a disaster. There is no communication about anything and everyone is confused all the time. There is no sense of direction, no plans, and (from what we can tell), no vision. Since the business manager left, nobody holds one-on-one meetings with the staff and nobody seems to care at all about our needs. There are no career plans, no clear room for advancement, poor equipment, insufficient tools to perform our jobs...I could go on and on. The worst part is just how rude the "support staff" is: IT, HR, Travel...these people have no idea what it is like to actually work 70+ hours on a job, 1500 miles from home for weeks on end. They are rude and condescending every time you need help. It's disheartening to those of us who take pride in their work. Considering the below-average pay and the booking economy for Controls Engineers, it just isn't worth it to waste your time with PA Solutions.

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Process Automation Solutions Response
8y
We appreciate your feedback and are acknowledging employees’ concerns as they arise.. Although we are not sure how long ago you were employed with us, we are very happy to state that our most recent Employee Engagement Survey Results (March 2017) indicated that we have made significant improvements with respect to Engagement, Retention and Culture over the past 2 years. We will continue to work with our team to address issues such as compensation and other leadership initiatives to address concerns. We constantly welcome feedback. Should you wish to discuss anything in further detail, please feel free to reach out to me directly. I can be reached at rcoomber@atsautomation.com With kindest regards, Robin Coomber, CHRL Senior Corporate HR Manager
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Glassdoor has 109 Process Automation Solutions reviews submitted anonymously by Process Automation Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Process Automation Solutions is right for you.