Pottery Barn Reviews

Updated Oct 21, 2021

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Found 1,022 of over 1,059 reviews

3.4
53%
Recommend to a Friend
50%
Approve of CEO
Pottery Barn President Laura J. Alber
Laura J. Alber
395 Ratings
Pros
  • "Great discount, always very fair(in 109 reviews)

  • "The employee discount was really good(in 73 reviews)

  • Cons
  • "Too much pressure from upper management, makes management at the store level miserable - making the store miserable(in 48 reviews)

  • "Low pay long hours thankless job that’ll leave you in therapy(in 40 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Current Employee

      Good first experience

      Oct 21, 2021 - Design Specialist in Portland, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get to work face to face with customer and build that skill, along with understanding spacial reasoning and materials.

      Cons

      Not a tone of consistency but still enough work to give experience

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    2. 4.0
      Current Employee, more than 3 years

      Great place to work

      Oct 21, 2021 - Associate Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The benefits are great, especially the discount. The focus on programs like sustainability, equality, equity makes us all proud as employees!

      Cons

      Expectations can be overwhelming at times.

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    3. 5.0
      Current Employee

      Unique designs, very good quality

      Oct 18, 2021 - QA Lead/Senior QA Analyst in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wish to join in this company to work.

      Cons

      This brand is most established.

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    4. 4.0
      Current Employee, more than 5 years

      Best job ever

      Oct 17, 2021 - Design Specialist in Denver, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coworkers who become friends, managers who are encouraging and a great work environment

      Cons

      Crazy busy days can be tiring

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    5. 3.0
      Former Employee

      Company does the same thing year over year. Not very exciting

      Oct 18, 2021 - Marketing 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy because nothing ever changes

      Cons

      A lot of meetings but only the upper management talk

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    6. 3.0
      Current Employee

      Eh

      Oct 18, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      there are lots of hour opportunities

      Cons

      not properly paid for the amount of work you do

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    7. 4.0
      Former Employee, more than 1 year

      Great environment

      Oct 2, 2021 - Sales Associate/Visual Merchandiser in Mission Viejo, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great environment all of the workers were nice as well!

      Cons

      The pay and long hour.

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    8. 5.0
      Former Employee

      Great

      Sep 29, 2021 - Design Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun atmosphere, good leadership, great product training

      Cons

      As with all retail, the available work varies by season and demand.

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    9. 5.0
      Former Employee

      Collaborative environment

      Sep 27, 2021 - Sales Associate in Eugene, OR
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learn the ins and outs of the furniture

      Cons

      Management in this location was lacking.

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    10. 4.0
      Current Employee, less than 1 year

      Overall good experience

      Sep 27, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Generous employee discount on all WS Brands

      Cons

      Compensation vs sales expectations are not realistic

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    Viewing 1 - 10 of 1,022 Reviews

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