Does Papa pay their employees well?

According to anonymously submitted Glassdoor reviews, Papa employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Papa. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Papa?

62% of Papa employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Papa 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Papa?

Papa Pal (14) , Pal (7) , Enrollment Specialist (6) , Customer Service Representative (5) , Software Engineer (5) , Caretaker (3) , Visit Success Specialist (3) , Bilingual Customer Service Representative (2) , Care Pal (2) , Care Team Member (2) , Customer Service Representative (CSR) (2) , Customer Service Specialist (2) , Driver (2) , Inbound Specialist (2) , Member Engagement Specialist (2)

What are the pros of working at Papa according to real employee reviews?

"It’s really great helping people." ((in 14 reviews)); "Work from home and great team leads" ((in 11 reviews)); "Great Benefits" ((in 8 reviews)); "Great culture." ((in 8 reviews)); "Work life balance is great!" ((in 4 reviews))

What are the cons of working at Papa according to real employee reviews?

"The pay is awful" ((in 10 reviews))

What are employees saying about Papa redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Papa redundancy and their outlook for job security at Papa in 2026.

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Papa

Papa Reviews

3.6

62% would recommend to a friend

(147 total reviews)

Andrew Parker

63% approve of CEO

45% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Diversity and inclusion

3.5

Culture and values

3.4

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Papa has an employee rating of 3.6 out of 5 stars, based on 147 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Papa employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

147 reviews

4.0

12 May 2026

Growth opportunities exist but processes need improvement

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Room for growth and a purpose driven roles

Cons

Room for growth in processes

4.0

11 Apr 2026

Strong Foundation, Room to Connect Better

Executive administrative assistant

Recommend

CEO approval

Business outlook

Pros

Incredible company culture Supportive and inspiring CEO Plenty of opportunities for growth and development Overall, a place I genuinely loved working at

Cons

Some disconnect across teams / communication gaps at times Fewer perks compared to similar companies

4.0

1 Apr 2026

Great side hustle for gig workers

Papa pal

Recommend

CEO approval

Business outlook

Pros

You work when you want. The people you help are great. Job is rewarding because you are helping elderly and disabled people.

Cons

You are not an employee, you are an independent contractor.

Viewing 1 - 3 of 147 Reviews

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Jobs at Papa

Strategic Support Specialist - BL

Remote

View job

Senior Manager, Business Operations

Remote

View job

Strategic Support Specialist - BL

Senior Manager, Business Operations

Miami, FL

US$100K - US$169K /yr

(Glassdoor Est.)

View job

Strategy & Business Operations

San Francisco, CA

US$120K - US$150K /yr

(Employer provided)

View job

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Papa Reviews

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Growth opportunities exist but processes need improvement

Strong Foundation, Room to Connect Better

Great side hustle for gig workers

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