Optima Health Reviews

3.1

48% would recommend to a friend

(130 total reviews)

Jonathan Thomas

60% approve of CEO

40% positive business outlook

Optima Health has an employee rating of 3.1 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optima Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

130 reviews
1.0
17 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Working hours Ability to work from home

Cons

Belittled in a return meeting after coming back into work after having two genuine sick days. Had to deal with a team leader yelling and pointing her finger in my face because I shook my head at her after she stared at me for 3 minutes without saying anything like that’s normal behavior from a 50 year old. Was told it was like talking to a petulant child because I’d been given no workload after 4 weeks of being there and was made to sit at the back of them room away from the team then made to feel bad because I couldn’t form any “friendships” with the team. Witnessed the same team leader make two people cry in the space of a week and constantly whisper about other colleagues while they were in the room. There was also a constant running joke about how everyone would quit after a few months like it wasn’t the least bit concerning. Never dealt with such disgusting and appalling behavior.

3.0
26 Jul 2021

OK if your face fits

Recommend
CEO approval
Business outlook

Pros

Home working, nice colleagues and admin team. Good access to OHP support

Cons

Feel like a number and a tool to help them achieve their goals. If you are not based at the HQ I feel they aren’t really interested in you

2.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Easy access to helpdesk Good IT systems Decent pay Good training programme

Cons

No work life balance High caseloads Chained to laptop No sick pay Minimal benefits

avatar
Optima Health Response
2mo
Thank you for your feedback, we appreciate the positive experiences particularly around our training which is to a very high quality. We appreciate that our roles may not be for everyone, the very nature of the role is caseload based. We are now rolling out AI tooling to help with the administration burden that may be experienced. We have competitive benefits and Company sick pay, much like other organisations there will be a framework of eligibility around these things.
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Glassdoor has 135 Optima Health reviews submitted anonymously by Optima Health employees. Read employee reviews and ratings on Glassdoor to decide if Optima Health is right for you.