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      OnPoint Community CU

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      OnPoint Community CU Reviews

      3.7

      61% would recommend to a friend

      (96 total reviews)

      Robert A. Stuart

      89% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Culture and values

      3.7

      Diversity and inclusion

      3.5

      Career opportunities

      3.1

      Senior management

      3.0

      Work/Life balance

      OnPoint Community CU has an employee rating of 3.7 out of 5 stars, based on 96 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OnPoint Community CU employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      96 reviews
      1.0
      6 Jun 2017

      Corporate office

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits and the people.

      Cons

      underpaid, understaffed, over-worked, not recognized for your hard work or effort, poor communication across departments and from management and executives (communication across the cu is the worst I've seen at any organization).

      3.0
      20 Dec 2021

      Nothing all that special and potentially quite awful

      Back office
      Recommend
      CEO approval
      Business outlook

      Pros

      OnPoint has great benefits, it is the standard in credit unions. 401k matching is better, however OnPoint is notorious for paying significantly less (20-40% less) than other financial institutions for back office (think bachelor degree required) jobs. Branch salaries are comparable elsewhere. Culture can be great depending what group you’re in, or completely toxic. I worked here nearly a decade and learned its commonplace for manipulative and tone deaf managers to gaslight employees about their concerns and complaints. OnPoint has some of the best people I’ve worked for, and a lot of the worst. If you start here I suggest you go in with the idea that it’s temporary, and keep looking for a higher paying job that holds its department managers accountable.

      Cons

      See above, and look elsewhere for employment if you value your time.

      avatar
      OnPoint Community CU Response
      4y
      Thank you for taking the time to write your review, we appreciate your feedback. Providing an environment for our employees to feel valued is of the utmost importance to us. We would appreciate the opportunity to discuss your concerns and encourage you to reach out to your manager or HR.
      1.0
      25 Apr 2024

      Behind its polished exterior lies a concerning pattern of employee treatment that warrant attention

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Local Brand Great Front Line Staff Co Workers are helpful

      Cons

      hire-and-fire policy terminating individuals without warning or constructive discussion about areas of improvement Lack of Communication and Feedback Questionable Leadership Integrity Unfair Compensation Practices

      avatar
      OnPoint Community CU Response
      2y
      Thank you for your honest feedback and for sharing your experience. At OnPoint, we value transparency and strive to provide a supportive and fair work environment for all employees. We take feedback seriously and are committed to continuous improvement. If you have concerns about compensation or any other workplace issues, please reach out to HR or management so we can address them promptly.
      Viewing 1 - 3 of 96 Reviews
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      ReviewsOnPoint Community CU reviews

      Glassdoor has 102 OnPoint Community CU reviews submitted anonymously by OnPoint Community CU employees. Read employee reviews and ratings on Glassdoor to decide if OnPoint Community CU is right for you.