Does Nextlink pay their employees well?

According to anonymously submitted Glassdoor reviews, Nextlink employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Nextlink. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Nextlink?

47% of Nextlink employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nextlink 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Nextlink?

Technical Support (10) , NOC Technician (6) , Tech Support (6) , Tower Technician (6) , Technical Support Agent (5) , Internet Installation Technician (4) , Supervisor (4) , Sales (3) , Tower Climber (3) , Construction (2) , Field Installation Technician (2) , Field Supervisor (2) , Field Technician (2) , Field Technician - Installer (2) , IT Technician (2)

What are the pros of working at Nextlink according to real employee reviews?

"Decent pay and you get a company truck" ((in 16 reviews)); "Most of the people are good people." ((in 9 reviews)); "Good benefits and decent pay." ((in 5 reviews)); "Healthy work environment, most employees are excited to be there in the call center and corporate office." ((in 3 reviews)); "Awesome co workers and Supervisors." ((in 3 reviews))

What are the cons of working at Nextlink according to real employee reviews?

"There is no actual management of the team and the team knows how to take advantage of that fact." ((in 10 reviews)); "Upper management does not care about the "family" they say they love." ((in 5 reviews)); "Work/Life balance is awful." ((in 4 reviews)); "Lack of communication between departments" ((in 4 reviews)); "Overworked, failure to plan, preaches core values but doesnt live up to them." ((in 3 reviews))

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Nextlink

Nextlink Reviews

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3.2

47% would recommend to a friend

(148 total reviews)

Bill Baker

59% approve of CEO

45% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.2

Compensation and benefits

3.1

Culture and values

3.1

Career opportunities

2.9

Work/Life balance

2.7

Senior management

Nextlink has an employee rating of 3.2 out of 5 stars, based on 148 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextlink employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

148 reviews

5.0

18 May 2026

Good pay and benefits, but outages are cumbersome

Deployment supervisor

Recommend

CEO approval

Business outlook

Pros

Good pay Work truck Benefits

Cons

Time on outages can be cumbersome at peak season

4.0

12 May 2026

Supportive management and training

Tech support representative

Recommend

CEO approval

Business outlook

Pros

-Relaxed atmosphere -Felt backed by management -Training was engaging and thorough -Great at developing talent -Hour lunches

Cons

-The pay is a bit low compared to competitors -lack of communication between field teams and support, mainly when there are tower outages, we had no timeline to provide customers -have to jump trough hoops to set up a service call since there so few technicians to spare

1.0

6 Dec 2025

Worst company I have worked for

Financial analyst & grants specialist

Recommend

CEO approval

Business outlook

Pros

The only pro was working from home

Cons

Heavily Micromanagement No Flexibility Unrealistic Deadlines Excessive Meetings 10-12 hour workdays

Viewing 1 - 3 of 148 Reviews

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Jobs at Nextlink

Technical Support Agent

Technical Support Agent

Director of Customer Care & Support