Lousy LIS from the 80's, really bad insurance benefits, super low pay compared to other facilities, several very lazy, incompetent 'techs' with 4 yr science (or whatever) degrees & no clinical program training, mostly rude co-workers, pathetic training, reactive mgmt. as opposed to proactive (they love to write up 'purple sheets', but offer no solutions to problems). There are some senior employees that are biding time to retirement and just don't care anymore. Metro values TATs over quality of results, RI is a filthy and almost unbearable cold lab. Most phlebotomists have bad attitudes (just DON'T care), come in to play with their friends (some look like a tattooed 'side-show') do as little work as possible and collect a paycheck - they screw up patient draws constantly. 'Mgmt' seems to love them, though - see 'Pros' above.