Does MercyFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, MercyFirst employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at MercyFirst. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at MercyFirst?

32% of MercyFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MercyFirst 2.6 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at MercyFirst?

Case Planner (7) , Caseworker (6) , Youth Support Counselor I (5) , Caseworker II (3) , Clinician (3) , Accounting Manager (2) , Care Manager (2) , Case Worker (2) , Foster Care Case Planner (2) , Social Worker (2) , Youth Counselor (2) , Youth Support Counselor (2)

What are the pros of working at MercyFirst according to real employee reviews?

"The people in the administrative offices were always kind and the women in admissions were the absolute best." ((in 4 reviews)); "Great CoWorkers, Remote Work Twice a Week" ((in 3 reviews)); "Too many Great supervisors at the company" ((in 3 reviews)); "The pay and benefits are good!" ((in 3 reviews))

What are the cons of working at MercyFirst according to real employee reviews?

"Have to be a multitasker for low pay" ((in 11 reviews)); "Training on the go, no opportunity for growth" ((in 3 reviews)); "Salary, lack of support, and silos" ((in 3 reviews))

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MercyFirst

MercyFirst Reviews

Compare reviews

2.9

32% would recommend to a friend

(87 total reviews)

Gerard McCaffery

64% approve of CEO

30% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.1

Culture and values

2.8

Career opportunities

2.6

Work/Life balance

2.6

Senior management

2.5

Compensation and benefits

MercyFirst has an employee rating of 2.9 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MercyFirst employee rating is 22% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

87 reviews

2.0

25 May 2026

Snacks can't outweigh poor management and pay

Facilitator

Recommend

CEO approval

Business outlook

Pros

Very few pros. occasionally they bring in snacks

Cons

poor management, poor communication, poor pay

5.0

5 Feb 2026

Great company!

Foster care case planner

Recommend

CEO approval

Business outlook

Pros

The work culture is good and mostly professional! The pay and benefits are good!

Cons

Not much than I expected

4.0

29 Dec 2025

Experience

Parent coordinator

Recommend

CEO approval

Business outlook

Pros

Decent pay and strong support from management.

Cons

Clients disengaged from program and support services.

Viewing 1 - 3 of 87 Reviews

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Jobs at MercyFirst

Youth Support Counselor

Clinical Support CASAC

Youth Support Counselor II