Reviews by job title

39 reviews
3.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule on the business team. 401(k) is amazing. Healthcare is great.

Cons

Poor leadership across the board starting with VPs. C-Suite claims to be transparent, but then people (VPs) who are friends with the CEO get hired out of the blue. Poor PTO plan. No cost of living adjustments on already poor salaries. Does not value tenured employees. Prefers to hire new, cheap labor instead of treating invaluable tenured employees with dignity and a fair pay.

5.0
31 May 2023

Good company to work for

Recommend
CEO approval
Business outlook

Pros

Good pay structure. Room for advancement. Good leadership

Cons

Striving to catch up to changes in remote work. Do offer full time remote for many positions, however.

5.0
6 Dec 2024

Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good culture, good place to work for overall. Good benefits

Cons

Lower pay levels than most banks

avatar
Members 1st Response
1y
Thank you for your positive review and for sharing your experience at Members 1st! We’re delighted to hear that you appreciate our culture and benefits, and find it a great place to work overall. We appreciate your feedback regarding pay, and we’re committed to regularly reviewing our compensation to remain competitive in the industry. If you’d like to discuss this or share additional insights, kindly reach out to us at 717-458-6934 to discuss further. We value your input and are grateful to have you on our team! The Members 1st Team
4.0
4 Sept 2025
Recommend
CEO approval
Business outlook

Pros

401k, raises, culture, members, fun

Cons

Connections, management, pay, too much work

avatar
Members 1st Response
5mo
Thank you for sharing your experience. We’re glad to hear you enjoyed our 401(k), raises, our culture, the members, and the sense of fun—feedback like this reinforces our focus on a strong, people-centered culture of WE. We also appreciate you flagging concerns about connections, management, pay, and workload. Your perspective helps us identify opportunities to strengthen fairness, coaching, and staffing practices so associates can thrive. If you’re comfortable, we’d value a chance to learn more about your experience. Please reach us confidentially at 717‑458‑6934. We wish you every success in your next chapter. The Members 1st Team
5.0
4 May 2023
Recommend
CEO approval
Business outlook

Pros

Company culture, reliefe programs for those who are struggling while employed, fair chance, work/life balance, pay, benefits, 401k plan is insane.

Cons

The only downside, and reason i resigned, was simply due to the job being in the financial field.

1.0
16 Feb 2024

Gone downhill !

Recommend
CEO approval
Business outlook

Pros

Great pay and health benefits

Cons

Managements is terrible and keeps getting worse. If you aren’t “in” with them, you are not treated well at all. It’s all about favoritism throughout the whole CU, but heavily in back office. Rules change on their terms, not by the book. HR will NOT back you up. Not even a CU anymore - it’s a bank.

5.0
8 Apr 2024

Great company

Recommend
CEO approval
Business outlook

Pros

Work-life balance, family culture, good pay, good benefits

Cons

A lot of different departments and not much carry-over so a lot of people you don’t know

2.0
27 Nov 2023

Draining

Recommend
CEO approval
Business outlook

Pros

good pay and good benefits.

Cons

this place drains you, work life balance in a branch is awful. what your told in training isnt allowed in branch.. bit confusing on what is and isnt allowed across the board

Viewing 1 - 3 of 39 Reviews

Glassdoor has 150 Members 1st reviews submitted anonymously by Members 1st employees. Read employee reviews and ratings on Glassdoor to decide if Members 1st is right for you.