Does Matchbox Restaurants pay their employees well?

According to anonymously submitted Glassdoor reviews, Matchbox Restaurants employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Matchbox Restaurants. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at Matchbox Restaurants?

30% of Matchbox Restaurants employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Matchbox Restaurants 2.6 out of 5 for work life balance, 2.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Matchbox Restaurants?

Server (36) , Server/Waiter (14) , Hostess (12) , Bartender (10) , Server/Bartender (8) , General Manager (4) , Line Cook (4) , Host (3) , Food Server (2) , Manager (2) , To Go Specialist (2)

What are the pros of working at Matchbox Restaurants according to real employee reviews?

"My coworkers were great and I loved the fast paced of the restaurant." ((in 7 reviews)); "Good people to work with" ((in 4 reviews)); "Great team environment, great culture, and amazing food." ((in 3 reviews))

What are the cons of working at Matchbox Restaurants according to real employee reviews?

"There is poor management and such high standards that they set people up for failure." ((in 19 reviews)); "During my period of employment i was under about 7 or 8 different managers." ((in 7 reviews)); "no benefits and huge turnover rate" ((in 3 reviews)); "Management wasn’t so great, favoritism," ((in 3 reviews))

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Matchbox Restaurants

Matchbox Restaurants Reviews

3.1

30% would recommend to a friend

(141 total reviews)

Harvey Metro

23% approve of CEO

16% positive business outlook

Ratings by category

2.8

Diversity and inclusion

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Work/Life balance

2.0

Culture and values

2.0

Senior management

Matchbox Restaurants has an employee rating of 3.1 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Matchbox Restaurants employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

141 reviews

3.0

18 May 2026

Fast career growth, but unclear leadership and high turnover

General manager

Recommend

CEO approval

Business outlook

Pros

Fast career growth, will get you on a good spot quickly if you are on their good side and performing.

Cons

Given that they have high turnover you will likely be short staffed and training will be minimal. Decisions change often and communication within leadership is not clear and often delayed.

5.0

6 Feb 2026

Good part time

Hostess

Recommend

CEO approval

Business outlook

Pros

The coworkers were super friendly

Cons

The management was a little inconsistent

5.0

5 Feb 2026

Experience working

Hostess

Recommend

CEO approval

Business outlook

Pros

It was a rewarding and great experience!

Cons

No cons. Great work environment

Viewing 1 - 3 of 141 Reviews

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Ratings by category

Reviews by job title

Fast career growth, but unclear leadership and high turnover

Good part time

Experience working

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