Local Kitchens Reviews

Local Kitchens' culture is rough. It's a place where "the ends justify the means", meaning you will need to defend your sanity to stay happy. Burnout culture. If the founders care about the employees, they’ve made it hard to see how. Take as an example: there are no holidays off. You can take off using unlimited PTO, but this is an example where the company has put the onus onto the employee, rather than making the right decision the default decision. Another example: 100% of engineers who joined in the first two years have either left or been let go (something on the order of 5-10 engineers). Poorly communicated vision. In all-hands this is presented as “build 2000 stores”, which is the same as saying “be successful”. Every business wants to be successful. That’s not a vision. A vision has a narrative. Culture doc is funny, it's maybe 14 pages long and something you'd expect to see on a comedy skit about working in tech. Reflects a lot of one founder’s personal values, including a weird, Puritan-like emphasis on health/exercise/diet.

Let’s start off and say I was relieved when they let me go. I was sad obviously because I enjoyed serving the customers but the work culture, training, schedule, lack of grace as a new employee was awful. Training is only 3-4 days and it tends to be a little slow at night so it’s hard to even train. There’s barely any training documents or Information about a real guest experience inside and out. They’re really strict about breaches but not understanding about transitioning into a new role, time differences & last minute schedule changes. Two weeks into my job I was needed for a later shift which falls into a 11-5am time slot for me. I was told I will always have someone online with me when I work.. working this shift showed it was a lie.. and when things got hectic one or twice I’ll breach because their system lags really bad or I simply went to the bathroom. I would hope since I’m the only one working and a new employee learning their systems with no documents just notes I have from a screen share training they would be a bit more understanding. Great to their customers.. will give them the world but would treat their employees like work mules. Pay isn’t good at all and they love to schedule meetings outside work hours. — management wise. My direct supervisor micromanaged, would use team group slack thread to call me out intentionally knowing things aren’t working. Training was horrible and just really didn’t feel like I was in the supportive team environment. Now my lead supervisor he was awesome, understanding and knew exactly how to comfort me and eased my concerns and struggles. Honestly if I was directly under him it probably would’ve been a little better.