The burn out is very real. During COVID, the company transitioned to online platforms and have since reversed their desire to expand their online platform almost completely seemingly on a whim (digital note taking back to paper, making teaching from home less and less of an option, etc.). Company policy is so concerned with appearances to nitpick instructor outfits yet they are hesitant to address issues such as the furniture/materials actively falling apart. The center ought to be bigger given how many students, instructors, consultants, admin, and parents are crammed together in the space. The admin team has some pretty awesome people but they're caught between a maelstrom of meetings, tasks, and being the first line of defense from whatever is falling down the corporate ladder -- in the end, they still have to enforce those policies. Over the course of three years, there was one raise.