It's a digital sweatshop with no leadership, no career development and a constant walk on eggshells. Employees don't say good morning or goodbye to each other. I read all the reviews and I fully support the negative feedback and the notion that good reviews were solicited by current management to current employees.
In my interview, I was told that I would be encouraged to build reporting processes and educate clients on industry trends and best practices. Immediately upon working at Lever, I was handed the processes and discouraged from changing anything. There was no room for constructive debate or discussion on ways to maximize workload and time for clients' dollars; the employees without offices were wrong and the office dwellers were right. There were no recurring meetings to talk about client accounts, no recurring meetings to talk about department structure and knowledge sharing, no recurring meetings for career development, mentorship and 1 on 1s. If a meeting was scheduled, it meant something bad was happening.
New business appeared to be scoped with disregard to the labor force, and deliveries were required with little worry that resources weren't available. If business was won, it was celebrated by the leaders, detested by the employees who were now required to pick up more slack.
Several things that I experienced that other reviewers did too:
1. clients being lied to (about best practices and staffing)
2. leadership send out very Machiavellian-like vibes to employees
3. closed door politics
4. yelling at employees in conference rooms
5. yelling about employees in offices
6. insults from leadership without hesitation
7. xenophobia, which caps personal growth, which is one of the main draws at a small agency.
Culture was nonexistent. I would explicitly recommend that no one work here and echo another review - there are lots of great agencies in Chicagoland.
