KnowFully Learning Group Reviews

Thank you for taking the time to share your feedback. We’re glad to hear that you value the independence and trust you experience in your role—both are qualities we strive to foster across all teams. We’re equally appreciative that you highlighted areas where we can improve. Consistent communication and collaboration are essential to our success, and we recognize that maintaining these connections in a remote environment takes ongoing attention and effort. Your input helps us identify where we can strengthen team alignment and support greater cross-functional engagement. We encourage open dialogue and invite you to share specific ideas or examples with your manager or HR partner so we can continue to make meaningful improvements. Thank you again for your contributions and for helping us grow as an organization. - Jenny Brown, Chief People Officer

Thank you for taking the time to share your experience as a Customer Care Specialist at KnowFully Learning Group. We're pleased to hear that you found opportunities for upward mobility during your tenure with us. We acknowledge your concern regarding compensation in relation to workload. At KnowFully, we strive to offer a comprehensive compensation package that includes two key components: an annual merit increase and eligibility for a discretionary bonus. The merit increase reflects individual performance and contributions, while the discretionary bonus recognizes overall company/business unit goals vs achievement and exceptional efforts beyond regular responsibilities. We understand the importance of fair compensation and are committed to regularly reviewing our compensation practices to ensure they align with industry standards and adequately reward our team's hard work. Your feedback is invaluable in helping us identify areas for improvement, and we will take it into consideration as we continue to enhance our employee experience. We appreciate your contributions to KnowFully and wish you all the best in your future endeavors. - Jenny Brown, Chief People Officer