Kitopi Reviews

3.4

52% would recommend to a friend

(286 total reviews)

Mohamad Ballout

69% approve of CEO

58% positive business outlook

Kitopi has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kitopi employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

286 reviews
1.0
2 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Given a great degree of responsibilities, trust, and power early on.

Cons

The cons here are overwhelming. Kitopi is an extremely poorly managed company from the CEO and co-founders down to the teams in the kitchen. No market or facet of the company is spared from the delusional antics of the top leadership. The only reason the company has managed to survive is 1) Strong investors backing (if it did not have pools of cash in the bank it would have collapsed by now) 2) Their ability to deeply undercompensate employees by offering a false promise of growth. Everything at Kitopi is a fight with management, even when presented with overwhelming data and support form various teams they act out of ego and emotion. From putting their employees in harm's way to disseminating false information the company even forced employees to leave fake positive reviews both about their products online but as well as on this and other job posting sites. Put simply this company has no real culture, it prides its love of 'Kitopians' while abusing those same employees. Only to threaten to fire them at every turn. They drop/replace senior management level employees on a monthly basis (that says it all right there).

1.0
6 Jun 2020

Full of lies and deception

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sell you the dream to end up in the biggest deception even

Cons

Everything is a con. They are Con-Artists and liars

1.0
8 Dec 2019
Recommend
CEO approval
Business outlook

Pros

You get paid £9.50, That's £1 more than Mcdonalds and £2 more than KFC. If you only care about money and never want to progress, while getting paidto lie to people about their food and know that the people that buy the companies food may be poisoned then this is the perfect company for you. Before working here, please make sure you have no morals and you don't care if someone gets food poisoning. You want to be able to sleep at night. Also I recommend you learn to not anything anyone says in this company serious because your managers are going to either be liars and very misinformed people. Finally you need a mental toughness because the company is losing money because their business is impracticable and yes you'll get all the blame for all of it.

Cons

Main issues: 1. 12 hour shifts. 2. Managers blaming you for bad sales despite the fact you have no effect on sales, you there to do customer service and talk to customers. 3. Managers make you do their work because they have very little computer literacy, and you get no credit for doing their work. 4. Constant lying about promotions and raised pay, all that happens is that they ask you to do more work for a raised pay, you do the work and never pay you more and make excuses why they can't pay you. 5. Nothing you ever do will be remembered or appreciated, I worked 84 hours in 1 week to help the company, I was threaten to be fired that week because I had a headache and asked to go home on one of the 12 hour shift days after they asked me to help them by working all 7 days in a week. 6. Bullying from managers (unacceptable btw, if they bully you, then confront them, you won't get fired because their in the wrong) Going from my last point the business is impracticable, thus they've had to lie to all their investors, but honestly their investors are really misinformed if they invest in this business. Why it doesn't work: There are way too many competitors that do a much better job. Trying to manage multiple restaurants at a subpar level while offering very nothing but discount prices is a very bad business strategy. The only way this business makes money is being offering discount food to inflate their sales numbers to then show investors to get more money, it's a train wreck that will one day fail. The Reason why you should never work for this company is because of these facts, this leads managers too demand unrealistic things of you, lie to you make you work harder and blame you when things go wrong is because they need to keep up with all the lies they've created.

Viewing 1 - 3 of 286 Reviews

Glassdoor has 306 Kitopi reviews submitted anonymously by Kitopi employees. Read employee reviews and ratings on Glassdoor to decide if Kitopi is right for you.