Jisc Reviews

3.7

64% would recommend to a friend

(215 total reviews)

Heidi Fraser-Krauss

80% approve of CEO

38% positive business outlook

Jisc has an employee rating of 3.7 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jisc employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

215 reviews
1.0
30 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Some great people who may be the best at what they do in the country. Opportunities to make positive impact on higher and further education across the UK. Excellent working conditions.

Cons

Lack of leadership. CEO frustrates proper management rather than helping and promoting it. No understanding of proper process or consistency of messages and practice. Lack of awareness of how technology can really help.

2.0
31 Oct 2016

Too little too late?

Recommend
CEO approval
Business outlook

Pros

Some fabulous work being done in niche areas Flexible working, good equipment Bristol & London offices pleasant & well located Some opportunities to explore new technology if you're working on the ground in a specialist area

Cons

Jisc was supposed to emerge into a single organization 2years ago - whilst that might have happened legally, financially, it hasn't culturally - the Directorates still compete rather than collaborate, and that is mostly due to their leaders who are self-protecting and resistant to change. Had high hopes of the new CEO, but more than a year on he hasn't done anything about the senior leadership and the promising words haven't lead to action. Cultural issues reflected in leadership of HR directorate - constant stream of temporary HR staff who can't bear to stay more than 2 months must tell it's own story. New customer services department only implemented less than 2 years ago being reorganized - but with same Directors it's like moving deck chairs around the Titanic Financial uncertainty due to changes in Government funding and subscriptions, should have adapted sooner and I worry about the organisation's future

avatar
Jisc Response
9y
Thanks for getting in touch with your thoughts on Jisc. I notice your comment is mostly about culture. To some extent, I agree with you – we need to keep working hard to align our culture with the changes that have been made to the organisation (and that are still being made). However, I have full faith in my leadership team and my experience of working with them is that they want to work closely together and make change. I fully acknowledge that decision-making can be held up by our current work and processes we’ve already gone some way to creating a culture where everyone is empowered to make decisions at pace, rather than leaving all decisions to be made by the leadership team. Our HR function (known internally as ‘people services’) was established one year ago when the core team were recruited. Since Jisc was established in its current format it has grown tremendously from 100 staff to our current 550. As part of the development of our organisation we are delivering a range of projects to transform our organisation and achieve our vision to make the UK the most digitally advanced education and research nation in the world. This is a challenging time for all areas of Jisc, including our HR team, who are often at the forefront of these change programmes and supported by interim staff to provide additional resource for peaks in activity. We are also at the same time reviewing the structure of the people services function, including recruiting a head of talent development and engagement, to ensure that we have the required capacity to deliver projects at the pace that the organisation wants in line with our values. This does mean that a range of interim staff will be brought in for defined periods to assist the core team to manage volume or specific aspects of projects. Our forthcoming projects include the launch of our people plan in the New Year focussing on culture, behaviours and embedding our values and a whole range of measures to ensure that we can develop our people to be the best that they can be. I appreciate your concern for Jisc’s future, but I’m confident that Jisc will face any future changes to subscriptions.
3.0
21 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Pretty good company to work for, great flexible hours where you can adjust the schedule to your work needs around personal life - no fixed work hours. General encouragement for self-development, reimbursement of professional fees and cloud certification fees (i.e. AWS, Azure exams). Not much pressure around project deadlines, usually you do things at your own pace. I really enjoyed working here. • Good work-life balance, flexible hours • Good sick pay • Generous pension

Cons

Progression is virtually impossible - back in 2022 I applied for a senior role advertised at a higher salary and got myself an interview. Later on, I had the HR person calling me and asking to go UNDER the advertised salary for that role because "it would be a very big jump in pay" and he wasn't "sure what other people in HR would say about this". This experience made me realise that I cannot stay at a company that does not encourage progression and eventually moved to a different company. I hope that Jisc will reconsider the current strategy on progression and reward their employees based on their merit and allow them progress into higher position regardless of what they currently make. • Lack of progression • Much lower pay for tech jobs in comparison with the going rate

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