JD Power Reviews

3.5

60% would recommend to a friend

(560 total reviews)
avatar

Joshua Peirez

35% approve of CEO

59% positive business outlook

JD Power has an employee rating of 3.5 out of 5 stars, based on 560 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD Power employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

560 reviews
1.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, exciting business, rapid change

Cons

It was clear that JDP needed change, and the introduction of new leadership initially felt like a logical step forward. However, it quickly became evident that these changes were not designed with employees in mind—especially those who have dedicated years to building the company from a collection of smaller businesses into the successful organization it is today. The new CEO appeared to come in with a singular focus: preparing the company for sale. This direction brought a sweeping overhaul of leadership, with many executives from Sterling stepping in and replacing long-tenured leaders who had deep institutional knowledge, genuine care, and passion for the business. The focus shifted toward packaging the company for potential buyers, with leadership seemingly positioned to benefit financially, while employees who have invested their careers here are left to navigate the fallout. While some level of reorganization and alignment was necessary, the speed and execution lacked thoughtful consideration and a true understanding of the business’s complexity. Practices from Sterling were applied in a way that didn’t translate well, and in the process, the culture that once defined JDP has been steadily dismantled. One by one, the people and elements that made this company special are being removed. At the same time, there is increasing pressure to find cost savings, despite the company’s continued success. It’s difficult to reconcile these demands with the significant investment in new leadership at much higher compensation levels, alongside questionable spending decisions. Meanwhile, meaningful programs like the Western internship are being cut. Morale has taken a significant hit. It’s become common to hear about colleagues being exited, only to see more “friends” brought in shortly after. The remaining leaders who truly care are doing their best to support employees, but many are stretched thin and facing burnout. There is a growing sense of uncertainty about what comes next. With the current economic climate, many employees feel stuck, which only adds to the frustration and anxiety.

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JD Power Response
2mo
JD Power is focused on building a strong foundation for long-term growth that recognizes the value and importance of our talent – whether long-term or new to our company. We are committed to open communication at every level of the company. It is important that employees understand how their work contributes to the company’s growth and are excited by the opportunities ahead. As an active yet anonymous employee, we hope you will reach out directly to your supervisor and/or your P&C Business Partner so we can talk further about your concerns. Thank you, JD Power
1.0
10 Mar 2020

Management? Career Development?

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company name recognition, looks good on a resume. Some of my coworkers were nice.

Cons

Management has no idea what they're team actually does, I have no idea what they actually do, aside from being in Skype meetings and refusing to cooperate. Separate departments do not want to work together. Teams are only interested in making sure any errors cannot be blamed on them, lots of "finger pointing". Morale is terrible. No clear career path in the company (I asked and was even told this by "Senior Leadership"). If you have ideas for improvement, or any ideas at all, keep them to yourself if you're not a "manager" or higher, you couldn't possibly bring value unless you're on their level. There is no actual training for the tasks given to you, even though there are tons of "company standards" that aren't communicated to you. It's like you're constantly set up to fail. CEO isn't interested in investing in employees, only increasing profit and getting out. No company vision, no clear culture.

1.0
26 May 2026

Read before you apply

Recommend
CEO approval
Business outlook

Pros

Remote work and unlimited vacation

Cons

Following the arrival of the new CEO, one of the earliest leadership changes was the quiet and unexpected replacement of the head of HR. In hindsight, however, it became evident that the move was part of a broader initiative to reshape the company’s leadership structure and redefine its operating philosophy—unencumbered. Over the past several months, much of the legacy J.D. Power leadership team has been replaced by executives from the CEO’s former organization, Sterling, an employment background screening company with a fundamentally different business model from J.D. Power’s highly complex data and analytics-driven business. As a result, the operating philosophies carried over from Sterling have been implemented in ways that have created confusion and uncertainty rather than creating new product offerings, strengthening operations, and wooing customers. While leadership transitions are common under a new CEO, the pace, scale, and lack of thoughtful execution surrounding these changes have continued to generate significant internal unease and raise broader concerns about the company’s long-term direction and stability. The current leadership team lacks experience and a thoroughly informed perspective and is over-indexed on the CEO’s vision, yet their compensation packages exceed those of their predecessors despite ongoing cost pressures across the broader organization. Most concerning is the disconnect between leadership messaging and actual execution. We are repeatedly encouraged to trust the process and embrace change, yet those who voice concerns about employee well-being, institutional knowledge, or the broader organizational impact of these transitions are noticeably marginalized or sidelined. This has been disheartening to experience, and to some extent, those who have been replaced are the fortunate ones. The greed that now rules J.D. Power knows no bounds.

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