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Irish Life Reviews

Updated 4 July 2017
49 reviews

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3.6
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David Harney
13 Ratings

49 Employee Reviews

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Pros
  • Good facilities in campus (gym, canteen etc) (in 3 reviews)

  • Sport centre, good location in Dublin City Centre, subsidised staff restaurant, financial strength of Great West Lifeco (in 3 reviews)

Cons
  • Difficult industry time, low salary, limited holidays, lot of work, long hours, dealing with irate customers (in 4 reviews)

  • Terrible senior management - lack of support and understanding of their staff (in 3 reviews)

More Pros and Cons

  1. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Irish Life full-time (More than a year)

    Pros

    Great facilities and good career prospects

    Cons

    Long hours at certain times of year

    Irish Life Response

    18 Aug 2017 – Recruitment Specialist

    Thank you for taking the time to leave this review. It is the nature of our business that at certain times of the year emloyees may be required to work some extra hours. We are glad that you were... More


  2. "Good opportunity to develop your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Graduate Accountant in Dublin, Co. Dublin
    Former Employee - Graduate Accountant in Dublin, Co. Dublin
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Irish Life full-time (More than 3 years)

    Pros

    - plenty of learning opportunities
    - ability to move to other areas of the business
    - facilities incl subsidised canteen, staff gym with pool, parking for certain employees
    - good location for public transport

    Cons

    - very much a top down approach
    - a lot of red tape from parent company which slowed things down
    - bonus structure can be very different depending on which group company you work for
    - flexi time given to certain people in a team but not others in the same team

    Irish Life Response

    18 Aug 2017 – Recruitment Specialist

    Thank you for your review and feedback given about your time working with us.
    We are glad that you found the company offered a good opportunity to develop your career and appreciate the positive... More


  3. "Great company but long working day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Dublin, Co. Dublin
    Current Employee - Account Manager in Dublin, Co. Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Irish Life full-time (More than a year)

    Pros

    Irish Life are great a company . A traditionally minded, customer centric organisation. Good pay ad bens, with super facilities.

    Cons

    Far too busy for individuals with a family. Need to listen to staff a little more and start taking staff feedback more seriously.

    Advice to Management

    Don't wait for things to go wrong before making changes - anticipate things more and listen to staff better.

    Irish Life Response

    18 Aug 2017 – Recruitment Specialist

    Thank you for your review.
    I appreciate the comments you made about Irish Life and hope that your are enjoying your time with us. As a company we are committed to increasing employee engagement... More


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Excellent and friendly staff, with a compassionate corporate culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great staff with a motivational outlook and a passion for the business they're conducting.

    Cons

    Allocation of work for interns needs to be more rigid.

    Irish Life Response

    18 Aug 2017 – Recruitment Specialist

    Thank you for your review.
    I am pleased that you are enjoying the culture and motivational outlook within the company but sorry to hear that you are not happy with the allocation of work for... More


  6. "Good collaborative culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Former Employee - Anonymous Employee in Dublin, Co. Dublin
    Recommends

    I worked at Irish Life (Less than a year)

    Pros

    Good culture and sense of companionship. Very varied demographic and interaction with other parts of the group. Loads of new job openings which enables a person to create their own career path within the group

    Cons

    Being part of the wider group puts a damper on high salary increases


  7. "Good education perks but you are only a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Irish Life full-time (More than a year)

    Pros

    QFA exams and bonuses are a fantastic incentive with tutorials and such a friendly office all round.

    Cons

    Where to start with a company that is driving technology for customers but systems are like something from the early 90s, I.T department obviously no idea of anything. Managers have absolutely no idea of anything in customer service and all they want is 'Yes People'. They have no interest in diversification and have blinker vision doing the same thing over and over again without any use of common sense. Being managed by somebody who shouldn't have that job in the first place. You are expected to not have any concerns and answer the phone every single time it rings which could be 80 times a day. If you value yourself then do not devalue yourself by working for Irish Life customer service.

    Advice to Management

    Get some new managers that have empathy, common sense and an idea of the working world instead of just doing what you are told. Grow up and help the greater good so your turnover does not keep rising. Should some respect to keep people on side and keep good, honest employees on the book or your service will diminish like your your staff count and their morale.


  8. "Outdated work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Dublin, Co. Dublin
    Current Employee - IT Consultant in Dublin, Co. Dublin
    Doesn't Recommend
    Disapproves of CEO

    I have been working at Irish Life (Less than a year)

    Pros

    Some nice team members
    good canteen and location

    Cons

    Long hours
    Low morale
    Poor organisation
    Them and us attitude between teams

    Advice to Management

    Organise projects more efficiently
    Listen to employees
    Foster a better team spirit. Currently, there is very a much a them and us attitude between teams


  9. "Irish Life"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Consultant in Mullingar, Co. Westmeath
    Current Employee - Financial Consultant in Mullingar, Co. Westmeath
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Irish Life full-time

    Pros

    Company car fully expensed, DB pension, staff discounts, flexable hours, achievable sales targets.

    Cons

    Management are product driven and hide behind the compliance department. No real leadership from some managers. Lack of promotion opportunity.

    Advice to Management

    Be more up front with staff and stop putting obstacles in their way


  10. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Marketing Assistant in Dublin, Co. Dublin
    Former Employee - Marketing Assistant in Dublin, Co. Dublin
    Recommends

    I worked at Irish Life (Less than a year)

    Pros

    Very friendly working atmosphere. All employees were very welcoming and accomodating. Canteen had wide range of options available and plenty of space. Gained alot of experience working here.

    Cons

    No cons that to come to mind. Very good place to work.


  11. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    Pros

    They reward their achieving employees well.

    Cons

    They are currently too focused on cost saving.


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