Intelex Technologies Reviews | Glassdoor.ie

Intelex Technologies Reviews

Updated Nov 26, 2019

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2.8
35%
Recommend to a Friend
17%
Approve of CEO
Intelex Technologies CEO Mark Jaine
Mark Jaine
8 Ratings
Pros
Cons
  • "Company is growing by burning out their current employees(in 9 reviews)

  • "Many lay offs of some really great hardworking people over the years because of this(in 6 reviews)

More Pros and Cons
  1. "Great company with a play to win attitude"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
     
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Intelex Technologies

    Pros

    Awesome recruitment process. Awesome teammates.

    Cons

    Having been sold off to a bigger company, I expect that the new management will not embrace or understand the culture so it is enevitable that people and perks will be cut in the pursuit of the bottom line. This is life but as long as you are a value add employee, you will be fine. Even if you get cut, other companies will benefit from your awesomeness.

    Advice to Management

    Keep the clients happy and work your processes around this and the money will follow.

    Intelex Technologies2019-11-27
  2. "Fun company"

    StarStarStarStarStar
    Former Employee - Developer 

    I worked at Intelex Technologies part-time

    Pros

    made lots of friends, great environment

    Cons

    no cons for this company

    Intelex Technologies2019-11-15
  3. Helpful (3)

    "Run and don't drink the Kool-Aid! Culture is toxic and leadership undermines each other!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Intelex Technologies full-time for more than 5 years

    Pros

    General staff are nice and try to support each other, they still have some group events but only to show they are doing something small for staff..

    Cons

    Leadership is not authentic,also you have to always be mindful of not showing any disagreement of your managers. Otherwise they will go to HR to get help removing the person from the company. Many lay offs of some really great hardworking people over the years because of this.

    Advice to Management

    I see many gave a disapproving rating of the CEO. To be fair he often is not told what is going on by his senior leadership. Would recommend that Mark goes back to walking and chatting with his staff on his OWN, like you used to do.

    Intelex Technologies2019-11-13
  4. Helpful (3)

    "don't even think of applying here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Developer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelex Technologies full-time for more than 3 years

    Pros

    monthly raffle incentives; retreats were nice

    Cons

    leadership didn't have enough focus on the tech they needed to support their sales

    Advice to Management

    get a leader who is really in tune with technology as well as the field they are marketing the EHSQ software too. since I heard Mark sold the company anyway I guess it's money that is the bottom line at this point.

    Intelex Technologies2019-11-11
  5. Helpful (3)

    "Good people, poor leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intelex Technologies full-time for more than 3 years

    Pros

    - An opportunity to get a deep understanding of the EHSQ ecosystem - Bonus (but i heard that the bonus structure has changed now) - lots of free food, snacks, raffle draws to win ipads, fitbit, etc. (but i heard that does not happen anymore either) - Health Benefits were really good (+$700 per year on Health Spending) - Vision Meetings were always nice -- got to hear directly from the senior leadership team... about the direction that the company is taking

    Show More

    Cons

    - Poor senior leadership: too many changes will be made and within 1-2 Quarters those decisions will be withdrawn or overridden. - Sales focused culture --- not a customer focused culture ... neither an innovation focused culture - Serious bro-culture and lots of closed-knit groups within the company. If you are not part of the right group, then forget about growth.

    Advice to Management

    - Focus on the customers. Be customer-obsessed like Amazon, Netflix if you want to be a billion dollar company. - More transparency please. A lot of important decisions happen behind closed doors that creates a toxic culture.

    Intelex Technologies2019-10-18
  6. Helpful (2)

    "Great Co-Workers, Spotty Strategies, and Interesting Culture."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Strategic Account Executive in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Intelex Technologies full-time for more than 3 years

    Pros

    The co-workers you will have at Intelex are amazing. All of the people I worked with directly where true professionals and when called upon did a fantastic job of supporting the overall goal - which for me was net new client acquisition. Intelex also has fantastic partnerships. The newest partnership with Workday is a true game changer in the industry and one that will no doubt create future opportunities for the... business. If you are competitive, this company is for you. They have around 50+ sales people and their is very friendly competitive feel to closing and being the best at the organization. So, if your into competition and crushing your quota this is a great organization to develop with, cut your teeth, and learn the competitive side of being a sales professional.

    Show More

    Cons

    Internally, Intelex has a super strong Toronto based culture. This is great for some if you are in Toronto and want to be apart of clubs, activities, off hours partying, etc. However, if you are not in Toronto or part of the in-crowd you will feel it big time... This is seen in the support you will receive, attention to your opportunities, and the overall effort that is given by certain individuals. Favoritism... happens at all companies and is a natural occurrence, but at Intelex you will feel it much more then any company I have seen. Also, since their are so many sales people expect your ramp to be around 18 - 20 months (Enterprise Sales role). There are just way to many reps and not enough opportunities to go around. Lastly, they let people go on a whim and you get the feeling they hire to look like they are bigger then they really should be i.e. lots of duplication in roles and responsibility and needing to look bigger for investors and acquisition. Morale is super low at this organization right now....

    Show More

    Advice to Management

    Just because you are acquired by a large company doesn't mean your issues go away. Fix the issues at hand and treat employees all with equal support. Stop the whole Toronto vs US Employees and showcasing favoritism. Learn that not everyone is going to be engaged 100% of the time with your clubs, culture,etc. and its doesn't mean they are not good workers or do not believe in your mission. Lastly, keep fighting for... a safer, more sustainable future and focus on the customers, not how great Intelex is or could be...

    Show More
    Intelex Technologies2019-10-11
  7. Helpful (1)

    "Poor leadership, oppressive work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelex Technologies full-time for more than 5 years

    Pros

    A majority of the employees are capable and professional people who are a pleasure to work with.

    Cons

    There is a very dysfunctional "in group" centered around the C level. Communication between the in/out group is poor and generally one way. Leadership will periodically announce sudden changes including large scale lay offs without any previous communication. Employees working under these conditions tend to either lean into the company culture or back out which is why you see such dramatically differing reviews. ... People who do not lean in or speak out against the leadership are quietly removed without notice. I have a sneaking suspicion that the "anonymous" polls and surveys they conduct are not so anonymous. Pay is on the low side for the industry. In short, working at Intelex is a microcosm of what I imagine it is to live under an authoritarian government. If any current employees are reading this, know that it can be difficult to accept or even perceive these cons. When I left for a new employer it came with a significant salary increase and a more objective view of how bad of an employer Intelex is when compared to its peers.

    Show More

    Advice to Management

    You are the problem. If you actually care about the values you claim to, stop kidding yourself that your company culture is healthy. Reassess how you do things and work to make a positive change.

    Intelex Technologies2019-10-20
  8. Helpful (8)

    "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend

    I have been working at Intelex Technologies full-time for more than 5 years

    Pros

    Good for fresh graduates. Close to Union Station.

    Cons

    So much politics. So much favoritism. Too many people are leaving. Fire you anytime.

    Advice to Management

    Hire good managers in R&D.

    Intelex Technologies2019-10-07
  9. Helpful (7)

    "Fun work environment, very unstable and frequent turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Intelex Technologies full-time for more than a year

    Pros

    Loved the culture and setup at the office, games room, activity clubs, cake etc. Got to work on some interesting projects which added to my career. Salary was competitive.

    Cons

    Very frequent org changes, which affect your role at the company drastically. Lots of turnover and lay offs affecting morale. Redundancies : multiple people in different departments trying to do the same job. Evaluation criteria for performance was vague, you saw people getting promoted very rapidly in some departments, while others who were equally performing well were not.

    Advice to Management

    Establish some controls around the hiring to limit the amount of duplication or overlap between roles between or within functional groups. Clarity around performance management would also help - the company was definitely not set up to retain its best talent as personnel decisions were being made on a whim without considering the long term impact on the teams

    Intelex Technologies2019-08-23
  10. Helpful (4)

    "Don’t work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelex Technologies full-time for more than 3 years

    Pros

    Downtown location, cake every month

    Cons

    Negative energy. Low morale. High retention. They’re desperate

    Intelex Technologies2019-08-20
Found 131 reviews