Work from home, but training and client issues persist
Pros
- Work from home - Sometimes the ads you're working on can be fun
Cons
I currently work on one of the AWG accounts. First thing, the clients are very rude and disrespectful many times. I understand this can happen in this kind of work, but it would be good if managers support us more often instead of leaving us alone with the situation. My biggest complaint is about the training. I started when the company was still PureRed. I worked with Pam and Lisa for some weeks. They are both kind people, but honestly, almost nothing they showed me was useful for the real work I ended up doing. I was basically pushed into managing an account I did not understand at all. My team leader has been very helpful and does what she can, but even her knowledge about the account was limited too. What frustrates me the most is that layoffs are still happening, while Pam and Lisa stay all day with very little responsibility and still keep their positions. Meanwhile, the rest of us are struggling every day and working crazy hours. We need more transparency about what they actually do and how they are helping the team. Right now there is a huge disconnect between training and operations. Communication should be constant, and there should not be topics they cannot teach us. I was told they worked on AWG accounts before, so if that is true, then why is there still so much confusion and lack of guidance?
