Does ICAP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, ICAP Group employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at ICAP Group. This rating has been stable over the past 12 months.

How satisfied are employees working at ICAP Group?

37% of ICAP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICAP Group 2.7 out of 5 for work life balance, 2.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at ICAP Group?

Customer Service Representative (16) , Call Center Agent (7) , Consultant (6) , Analyst (5) , Business Analyst (4) , Customer Support (4) , Technical Support Agent (4) , Contact Center Agent (3) , Account Manager (2) , Customer Care Representative (2) , Customer Service (2) , Executive Director (2) , Intern (2) , Senior Software Developer (2) , Software Engineer (2)

What are the pros of working at ICAP Group according to real employee reviews?

"Good people and team leaders" ((in 7 reviews)); "Good working environment and fast hire." ((in 5 reviews)); "good colleagues" ((in 4 reviews)); "Good team spirit and clear guidelines" ((in 3 reviews))

What are the cons of working at ICAP Group according to real employee reviews?

"low salaries, very demanding." ((in 18 reviews)); "bad management" ((in 7 reviews)); "Too much pressure from the above" ((in 5 reviews)); "Compensation and benefits at minimum level" ((in 3 reviews))

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ICAP Group

ICAP Group Reviews

2.5

37% would recommend to a friend

(130 total reviews)

Nikitas Konstantellos

30% approve of CEO

24% positive business outlook

Ratings by category

2.8

Diversity and inclusion

2.7

Work/Life balance

2.2

Career opportunities

2.1

Culture and values

2.1

Senior management

1.9

Compensation and benefits

ICAP Group has an employee rating of 2.5 out of 5 stars, based on 130 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICAP Group employee rating is 35% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

130 reviews

2.0

19 Jun 2026

Ευέλικτη εργασία αλλά το κλίμα είναι τοξικό

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Μισθός στην ώρα του, flexible ωράριο ιδανικό για φοιτητές (όταν είχαν κέφια), άδειες κομπλέ (bare minimum)

Cons

Το κλίμα αισχρό και απαξιωτικό. Δεν είναι τυχαίο που μπαίνουν 20-20 στις εκπαιδεύσεις και την πρώτη εβδομάδα έχουν μείνει max 10 άτομα

1.0

24 Jan 2026

Awful

Digital agent

Recommend

CEO approval

Business outlook

Pros

There is a chance for working remotely

Cons

Low salary with no intention of growing, gossiping, toxic environment

1.0

19 Jan 2026

Bad company

Customer service

Recommend

CEO approval

Business outlook

Pros

Paid on time, standard hours

Cons

Minimum wage, toxic environment, nothing good

Viewing 1 - 3 of 130 Reviews

Jobs at ICAP Group

Front Desk Receptionist

Athens

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Administrative Assistant

Athens

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Office & Supply Chain Administrator

Athens

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IT Support Technician

Athens

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Executive Assistant to the CEO

Athens

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