IBA Reviews

3.7

66% would recommend to a friend

(187 total reviews)
avatar

Olivier Legrain

71% approve of CEO

55% positive business outlook

IBA has an employee rating of 3.7 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBA employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

187 reviews
2.0
16 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Decent entry level job Coworkers are very friendly and helpful Travel opportunities They pay you (barely)

Cons

Imagine not knowing how to swim and getting tossed into the deep end. You're expected to be an olympic swimmer, lifeguard, and pool technician all at once... and the water is extremely dirty. That's what it feels like working at IBA in any sort of leadership role (not management.) IBA has the excellent idea of providing little resources to their teams which are the backbone of their medical treatment center and what actually keeps the sites on their feet. IBA has this grand vision of an operator-less system, but instead of making improvements to the system to warrant no operators, they just shrink the teams. I have no time or staff to run maintenance tasks and on top of that, I haven't had a site admin for over a year to handle inventory and other admin like activities. I've been expected to do my leadership role, be an operator, and admin for what I consider a measly salary. On top of that management has been reviewing me unfavorably because I can't do each job as efficiently as they like and have told me I would have to work extra hours to "prove myself as a leader." I also had to work with nearly half a team because half quit due to being treated unfairly. (I don't blame them) Management took nearly 5 months to hire more team members because they advertise an engineering role over what an operator actually is - A TECHNICIAN. YOUR ENGINEERS ARE NOT ENGINEERS. THEY ARE TECHNICIANS. I'm not sure how many times I've said this to management just to have it brushed off because my voice as a leader is severely undermined. I'm not the only one.

1.0
26 Aug 2016

Not worth it

Recommend
CEO approval
Business outlook

Pros

Relocation assistance, but this is only an attempt to keep employees up to 2yrs. Most sites have to hire from halfway around the world just to find someone willing to take the job.

Cons

Pay: Below Nation averages and little raises, 2% is usually what to expect. Benefits: Health insurance(Aetna) cost are outrageous. Increases about 20%/annually. Don't get sick. Schedule: Rotating shifts, night shifts. Why go to school to do manual labor at 1am? No promotions available. Basically, IBA hires degreed engineers to grease equipment, run cable, power cycle electronics, push buttons, and clean. No exposure to standard engineering tools, only mechanical tools like screw drivers. If you want to get real engineering experience IBA US is not the place.

2.0
15 Oct 2024
Recommend
CEO approval
Business outlook

Pros

The engineering (and admin) team on site are absolutely awesome. The radiation therapists are genuinely a delight to work with. The rapport between IBA's engineering team and UF's clinical staff is fantastic. Absolutely loved working with them. The engineering team ranges in experience from 3-16+years, which is well above average for an IBA site. Having such a mountain of knowledge of the system is invaluable.

Cons

IBA decided that they will no longer be giving COLA - merit based raises are enough. UF's payments have inflation baked into the contract, but the employees keeping the site running have to just eat that cost? Sounds fair. UF also pays uptime bonuses which originally went to the engineers that supported the site. All that money goes to corporate now and they'll tell you PSP is the replacement. PSP points are insufficient and might pay a tenth of what the bonuses did - not an exaggeration. The Jax site was also told that HR would come in to explain how the points were distributed. It seemed like there was no rhyme or reason beyond "Corporate gets a LOT and we'll give you enough to distract you a bit from all the other stuff you're mad about." We're engineers, we can do, and we did, the math. HR never came, and at one point we were told that the boss's boss was going to come in to explain it -- yeah, because that's a completely fair and safe power dynamic. The Jax site supports "two" sites, thus they have higher staffing, but they only get raises/promotions for one site. So, if a 5 man single-site were to get 3 promotions/raises, Jax, a 15-ish man site, would get the same number. That sounds fair, right? PTO benefits just got slashed. Previously we could carry and sell back some - that has been drastically reduced. You can't spend your vacation and flex time if you're always covering for other people and just regain everything you burned. And because the majority of the site are higher tenure guys, they accrue it at a higher rate. They system and tech is from the 80s on half the site. Not a joke - there are a significant number of things that if they were to break, you're gonna go on Ebay to source. Documents / Procedures - The storage system is absolutely infantile - Metadoc was not made for work instructions. We often used obsolete procedures because the system is so old that mandatory upgrades should have been installed a decade ago, but they can't upgrade it because "It's expensive, and maybe UF will want to do it when they re-up the contract." 401k match just this year got moved from 2.5 to 4% (national avg is 4.8%) Belgium employees get automatic raises to stay well above inflation because IBA is mandated to do so, but somehow when it comes to the US ones there's always an excuse. "Oh, well the sites are paid for, but not generating revenue yet so there's no money." Not. Our. Problem. IBA loves to play a "small-company" façade, but it's nonsense. IBA does NOT care about the US employees. At Jax alone, there are multiple employees that have had so many medical problems as a result of how much work they've put into this company, and IBA will continue to work them to the bone. Management is ridiculously stingy with their budget. Just an example, it is company policy to expense new safety boots every year for each employee - you better believe we heard the "Oh, well, maybe decide if you think you really need them." Instead of hiring new engineers, IBA has been considering hiring "Technicians" instead - I can promise you, I promise you, that you WILL be asked to do the same duties as an engineer and you will NEVER be paid the same. If you are a technician, do not leave that MCR and fix a thing if you're not being paid. It's nonsense - if you're doing the same job, you deserve the same pay (with a minor correction for time in rate), not an entirely different job code just so they can pay you less. Engineers - You will not be paid more after you get qualified to operate. You will not be paid more after getting Adv. Operator. Raises come by "merit based" or with promotions, only. And the raises that come with promotions are not exactly amazing - ask the team what they were offered to take the POne STL position in the past.

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