Does Horatio pay their employees well?

According to anonymously submitted Glassdoor reviews, Horatio employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Horatio. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Horatio?

87% of Horatio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Horatio 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Horatio?

Customer Service Representative (12) , Associate (6) , Customer Service Associate (6) , Customer Service Agent (3) , Customer Experience Associate (2) , Manager (2) , Team Lead (2)

What are the pros of working at Horatio according to real employee reviews?

"Good work environment when the company first started off" ((in 6 reviews)); "Free food and happy hours" ((in 6 reviews)); "Free food amazing people and cute office!" ((in 3 reviews))

What are the cons of working at Horatio according to real employee reviews?

"No bonuses and not a lot of packing spaces" ((in 4 reviews)); "Pay is low and it is bi" ((in 4 reviews)); "Poor management" ((in 3 reviews)); "Disrespectful Senior Leadership" ((in 3 reviews))

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Horatio

Horatio Reviews

4.0

87% would recommend to a friend

(59 total reviews)

Jose Herrera

82% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (59 reviews)

Horatio has an employee rating of 4.0 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Horatio employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

59 reviews

3.0

6 Nov 2025

Salary Review

Wfm manager

Recommend

CEO approval

Business outlook

Pros

Growth Dynamics People work hard

Cons

Lack of identity Disrespectful Senior Leadership

4.0

13 Jun 2026

Supportive environment, but salary stagnated over time

Quality analyst

Recommend

CEO approval

Business outlook

Pros

Amazing work environment People really care about you Free lunch every day

Cons

I was there for 2 years and the salay never changed

5.0

22 May 2026

Positive work environment but unprepared leadership

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good work environment Nice organizational culture Free snacks

Cons

Leaders may not be prepared well enough Unexpected changes

Viewing 1 - 3 of 59 Reviews

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Horatio

Horatio Reviews

Company ratings over time

Reviews by job title

Salary Review

Supportive environment, but salary stagnated over time

Positive work environment but unprepared leadership

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