Home Instead Reviews

3.4

58% would recommend to a friend

(3,496 total reviews)

Seth Sternberg

62% approve of CEO

54% positive business outlook

Home Instead has an employee rating of 3.4 out of 5 stars, based on 3,496 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Instead employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

3K reviews
2.0
11 May 2023

Understaffed company

Recommend
CEO approval
Business outlook

Pros

The clients, most of them are adorable and they can light up your day.

Cons

-Not enough training -They are understaffed so they rely on the good will of the carers to take shifts that they can cover, without giving you enough time to move from one house to another or leaving you without any time for eating something during the day.

avatar
Home Instead Response
2y
Hi, thanks for your review and feedback. If you would like to discuss anything with us feel free to send us an email on feedback@homeinstead.ie and we'd be happy to speak with you.
3.0
9 Mar 2025

No shift

Recommend
CEO approval
Business outlook

Pros

Flexible schedule and easy service users

Cons

Hardly get 20 hrs a week

2.0
2 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Very rewarding, you learn new skills, clients are lovely and appreciative

Cons

Pay is low, client visits are too short for what's asked of you, you are not paid for travelling to and from your first and last appointment which came be 40 minutes away and you get no pay for travelling time between clients. Fuel rates are extremely low and for me, I was paying more on travel than I was getting paid. I find support to be very poor as well. I was shy to a remote area and it's dark and hazardous weather wise at night and in winter. You are expected to get to a client within 15 minutes which is impossible all the time and you end up running late at the end of the day working 2 hours of your own time, plus unpaid travelling time. Internet is poor in remote areas and it's hard to log on and off. Scheduling is poor and often two of us show up for a minimum support type job.

Viewing 1 - 3 of 3,496 Reviews

Glassdoor has 3,734 Home Instead reviews submitted anonymously by Home Instead employees. Read employee reviews and ratings on Glassdoor to decide if Home Instead is right for you.