Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (155) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 109 reviews)); "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" ((in 95 reviews)); "great coworkers and guest are usually nice" ((in 63 reviews)); "The staff is friendly and the guests are usually great" ((in 61 reviews)); "Fun and friendly work environment" ((in 49 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 240 reviews)); "Poor management and no one cares" ((in 186 reviews)); "Long hours as any hospitality job" ((in 65 reviews)); "No managers know how to "manage" right" ((in 50 reviews)); "The management company is horrible." ((in 32 reviews))

Hampton Inn by Hilton Reviews

3.4

52% would recommend to a friend

(2,821 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

3K reviews

2.0

15 Jun 2026

Helpful staff but unrealistic full-time expectations

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

Staff members are nice and can be helpful

Cons

Despite contract stating part time hour, in practice you would be expected to work full time hours with little to no negotiation.

5.0

11 Jun 2026

Flexible opportunities but demanding and repetitive tasks

Hotel housekeeping

Recommend

CEO approval

Business outlook

Pros

EMPLOYMENT,FLEXIBLE OPPORTUNITIES.ACTIVE.SKILL, PARTWAY TO OTHRE ROLES

Cons

Demanding. Repetive Task.Exposed, to cleaning Chemical,,Vearying Schedules&Workload,

3.0

2 Jun 2026

Supportive management but conflicts create a hostile environment

Font desk associate

Recommend

CEO approval

Business outlook

Pros

Consistent hours, employee discount for hotel stays was a big bonus, owners and management was generally always on-call to assist with any problems.

Cons

Management was unable to resolve conflicts between staff, members of management caused a significant amount if drama and often created a hostile work environment.

Viewing 1 - 3 of 2,821 Reviews

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Jobs at Hampton Inn by Hilton

Overnight Front Desk Associate