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Hack Reactor

Acquired by Galvanize

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Hack Reactor Reviews

4.2

83% would recommend to a friend

(98 total reviews)

Harsh Patel

92% approve of CEO

64% positive business outlook

Hack Reactor has an employee rating of 4.2 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Hack Reactor employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

98 reviews
1.0
27 May 2016
Recommend
CEO approval
Business outlook

Pros

They're trying to something really good at this company. Very interesting concept on Education. Most co-workers were awesome! All the people on top/founders always showed all employees respect!

Cons

Unfortunately, my experience at Hack Reactor was very traumatizing. It was portrayed as if it was me, that I was an awful, overly sensitive person, and I believed it for a short period of time. First of all, anyone that was hired by the same manager as me will agree, the job was portrayed by him as something really different than it actually was. I know for a fact everyone in my department at that time was confused about what they got themselves into. There was no training, but god forbid if you did something wrong. The way I was talked to by my manager was something I have never experienced, and will never experience again. It really effected my time there. I was really hoping to come away from it with a positive outlook, but sadly that didn't happen for me. This was something that started happening my first week, I should have known right away this would snowball into something awful. I was worked like a dog, told by direct management to "know my place" and not to ever speak to anyone outside the department for any reason. "Never talk to HR" should have been an extreme red flag. Seriously, what? My manager talked to me as if he wanted to punch in the face, with his teeth closed and very fiercely. I never did anything to deserve that. I know I didn't. Employee's that were leaving when I first started warned me over and over again before they left. But I wanted to try and make it work out, I believed there was awesome in everyone. It came to the point where I was afraid to come into work, and after I was abused again in a conference room I finally broke down. I just couldn't believe this was happening. The manager's anger and negativity just got to me, and affected my behavior as well. I was sent to talk to "onsite" HR which was just the nice girl below the CEO, I could tell my manager already talked to her, and she truly didn’t understand what I was trying to tell her. She didn't ever get a chance to know me that well, and I found it confusing that she was also HR since she's so busy and didn't have time for this on top of everything else. After that, things did get better, I thought my manager was making a true effort to be respectful, and I was happy for a brief moment in time, I really started to respect him for it as well. But after some time away from this job, and running into old team members, I found out it was not the case. It was a really manipulative thing what happened, pretending and acting a certain way so he looked good and positive in front of the higher ups. It turned out he just flat out hated me the entire time and it wasn’t real. A sad thing to find out later on. My last couple weeks there I could tell something was up. Old habits started to form with this manager once more, he would bring up past mistakes from months earlier and try to hold it against me. He would yell at me on my lunch breaks to the point where employees from other departments would ask “Why, why is he yelling??” Even though it was just a couple of us picked on, the general feeling of his employees was mutual. No one would sign the holiday card I got him. Some straight up refused. Red flag? I was let go from this job due to inappropriate behavior with students. This never happened. The people that worked with me the most (counselors, class coordinators) would 100% agree that I never did such a thing. I rarely worked with management due to being on different floors. Emails were taken out of context in order for my direct manager to obtain his goal of getting rid of me. A co-worker with a hidden agenda knew what was going on, whispered at pointed at me with my manager, messed with me a lot that day, I was so upset already anyone from the outside observing my behavior that day would be like “yeah, she’s acting to emotional to be here. “ It’s sad how I slipped through the cracks. In the end that’s really what happened. I would like to state that I could see what a great company this was and that was the reason I stayed through this painful experience. To the founders and CEO’s: thank you for always treating me with respect. Tony was in India most of the time but he was a rad guy. Marcus, Roger, Shawn, and Ruan always made sure that the little guy didn’t feel like the little guy. Also, previous employees were portrayed in a negative light by the manager I’ve been speaking of. Please do not judge these employees who were under this terrible reign, this manager never had anything positive to say about previous employees, and they loved you guys. As for HR located at Core, you have to make it clearer that you are accessible to all employees. I believed what management said, that I should never speak to you. Looking back, man what a fool I was! But it was also made clear how buddy buddy you were with this manager, and that trying would be useless. It was easy for an employee in my dilemma to fall into a hopeless situation. I am now working for a 4 BILLION dollar company and have been promoted twice in a short time., making close to six figures. Obviously something is very, very wrong here. It was validation that what happened to me at Hack Reactor was not my fault. It took me quite a while to start believing that. I was encourage to write this review from current employees of Hack Reactor and my current employer.

avatar
Hack Reactor Response
9y
I manage Space Ops at Hack Reactor. I read this employee's review and felt called to offer my perspective. We are a team of talented people, each bringing our strengths and experiences to support students and staff. We maintain the space, support events, A/V and IT systems and creatively solve interesting problems everyday. Successful team members are tenacious, autonomous, systems-minded and effective communicators. Opportunities for professional growth through ownership and systems development are regularly presented and management supports career development both in and out of the organization. We provide the tools for team members to contribute at increasingly higher levels and support each other and our mission unequivocally. When an employee is unable or unwilling to support team goals and our company mission, difficult conversations about performance and culture typically result. Absent meaningful change, non-performers are generally terminated. Performance management and termination conversations can be emotional and difficult and we practice empathy for all of our employees. This is an incredible workplace where new opportunities and challenges regularly present themselves, and leadership is available to support employees and teams. I feel fortunate to be a part of such a warm community and to work with some of the most intelligent and friendly people ever. Without discounting this employee’s personal experience or opinions, I would strongly encourage applicants to reach out directly to our People Team to find out more about the organization. -Space Operations Manager
2.0
18 Apr 2017

Heartbreaking

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the most wonderful, smart, hardworking and kind people I have ever had the pleasure of working with. There were times where I really loved going into work, felt like I was really helping people, and that I was learning a lot.

Cons

The executive team is hard to work with, doesn't take feedback well, and doesn't seek advice from people who know better. They set people up to fail, think constant re-orgs will change what are deep, systemic issues, and then don't stop to reflect on how their choices have caused many great employees to flee from the business. I would hope that a company that has lots of their top talent leave, it would lead them to reflect on what they are doing (or not doing) to cause people to not stay. Instead it seems they treat people like a disposable commodity and that attitude makes the whole place feel toxic. I'm glad to see that the HIRs who have written reviews have an overall positive experience--they were students and having 3 months to keep building their skills and stay in the student community is a great opportunity. That being said, for the full-time employees the lack of transparency, below market salary, and most importantly the feeling that management considers you totally disposable is something that is hard to ignore.

2.0
12 Apr 2017

Once a great community, dismantled by internal elitism

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Culture: This is one of the things I appreciated about Hack Reactor. That being said, the culture has definitely seen a shift in the last year. The community I came into was one that inspired and allowed me to leave with not only a vast network of devoted colleagues and acquaintances, but best friends. -Opportunity: While at Hack Reactor, some were given the opportunities to grow and show how hard they could work within different departments. This also has changed as the company has restructured itself. -Perks: The free lunches were nice, the benefits were fitting, and the flexible time off was a nice-to-have--but the major perk is being around brilliant people (both staff and students).

Cons

-Transparency: Major lack thereof. The secrecy and lack of open communication in a well-organized and timely manner was apparent through ill-timed press releases, abrupt news, and a facade of organization. The place thrives off gossip, and the top-tier tries hard to act as though they care and are being honest with their staff, but that is sadly just not the case. -Management: While some departments have managers that are well-versed in their roles, many departments do not. The title is given loosely. -Over-worked, Under-paid: This doesn't go for all teams. If you are a non-technical member of staff be prepared to be written off. No matter how hard you work, how much overtime you put in, or how loyal you are to the company. The wage gap between roles is beyond grotesquely vast, and the disparity between daily duties is obvious and genuinely unfair. It will always be a constant fight for your worth, as favoritism is the only way to have certain members of higher management vouch for you. -Growth: Depending on the role, growth is non-existent. You may be able to expand certain skill-sets but trying to move vertically through a specific department is just not going to happen. Most departments are just starting to see growth–– and even those seem to lack insight into how one might prove themselves to attain a higher title, raise, etc. - No training: Expect to be independent and very autonomous––they love those words. When you are promoted, you will be left to fend for myself. The expectations were the worst part. The lack of affirmation through higher comp (really just a livable wage in SF) or bonuses (they would simply give you a high-five & state "nice! good work") showed that the founders truly had no appreciation for those that were grinding away to make their mission a reality. -Constant change: While a fast-paced iterative environment can be really positive, Hack Reactor changes on a weekly basis. Expect little notice, not to have all the facts, and be blindsided by added pressure and an increase in project load. It's expected that you comply and smile; make sure you remain silent.

Viewing 1 - 3 of 98 Reviews

Glassdoor has 125 Hack Reactor reviews submitted anonymously by Hack Reactor employees. Read employee reviews and ratings on Glassdoor to decide if Hack Reactor is right for you.