Grover Reviews

3.1

41% would recommend to a friend

(110 total reviews)

Linda Rubin

46% approve of CEO

28% positive business outlook

Grover has an employee rating of 3.1 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grover employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

110 reviews
4.0
27 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Good opportunities and great team members

Cons

Communication and clarity on some topics is lacking

3.0
9 Aug 2020
Recommend
CEO approval
Business outlook

Pros

The culture is GREAT. I've never worked with more nice people in one place before. Friday evenings feel authentic and real and fun. There's a very real appreciation of "going the extra mile" where people that deserve to be recognized get recognized. I've seen people get promoted fast and fairly. I've seen leadership directly highlight outstanding performances in very transparent and fair ways.

Cons

What I disagree with vehemently is the way that upper management cares about acquisition only and doesn't even attempt innovating in the fields that set Grover apart on the market. Grover is a rental business with the mind of a dumb good old E-Commerce shop. Orders, orders, orders, that's all that matters. Calls for improvement — even setting up the most basic of processes — are systematically ignored or even deemed as "unnecessary". Nothing that doesn't seem to immediately lead to a pretty acquisition uptick is important. The product & engineering teams are expected to improve things, but at the same time need to launch fancy new things constantly, making it impossible to actually focus on fixing the basics. Upper management gives people the illusion of being able to self-organize but actually dictates exactly what must happen when without listening to reason. "I don't want to hear why it's hard, just get it done." Arbitrary, frustrating deadlines are commonplace, and people that have the drive to actually get something fixed must do so in their free time because it's "not a business priority". Very similarly to this, there is zero focus on internal communication, and believe me, it is HORRIBLE. While HR has started improving things from their end, there is a very real tendency from upper management to just write nasty emails, bounce them around a few people, point fingers at specific individuals working below them and eventually end up firing some guy who joined 2 months ago and was thrown into cold water with no realistic outlook of getting anything done. This is a company that will fall apart quite soon if it attempts to continue scaling without giving every department opportunities to fix themselves.

1.0
9 Mar 2023

It's an absolute mess

Recommend
CEO approval
Business outlook

Pros

If you really get involved and try to change things most management is interested in optimizing and making things better. They have a startup mindset. If you want to change things, go for it. I'm not saying they will agree to do things the right way, but management is generally open to improvement.

Cons

Basically everything is bad here. The most toxic CEO of all time (think Elon Musk mixed with Donald Trump but thinks he's Steve Jobs). Projects are given almost no time at all to complete or do right, teams are rushed and confused about what the goals are. Teams don't work well together because they have competing priorities. Quality isn't a priority with almost anything the company does. Although Grover always "sounds like a good idea" when you explain it to someone, the business model doesn't really make sense, and everyone knows it. It basically preys on people with little money. People who have enough money to buy devices will either finance the product and resell it (financially best option) or just buy it outright and resell it when they're done. Grover and the "subscription model for devices" makes no sense.

Viewing 1 - 3 of 110 Reviews

Glassdoor has 168 Grover reviews submitted anonymously by Grover employees. Read employee reviews and ratings on Glassdoor to decide if Grover is right for you.