Does Graeters pay their employees well?

According to anonymously submitted Glassdoor reviews, Graeters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Graeters. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Graeters?

72% of Graeters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Graeters 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Graeters?

Team Leader (34) , Team Manager (28) , Team Member (22) , Team Lead (12) , Ice Cream Scooper (11) , Manager (11) , Associate (7) , Sales Associate (6) , Store Manager (6) , Crew Member (5) , Ice Cream Scooper and Cashier (5) , Cashier (4) , Server (4) , Retail Store Manager (3) , Shift Leader (3)

What are the pros of working at Graeters according to real employee reviews?

"They give you flexible hours." ((in 23 reviews)); "free ice cream during shift & everyone comes in excited for ice cream so not that many angry customers" ((in 20 reviews)); "Friendly coworkers" ((in 12 reviews)); "Great people and environment!" ((in 12 reviews)); "Great staff and you make great tips" ((in 7 reviews))

What are the cons of working at Graeters according to real employee reviews?

"Low pay and Low hours" ((in 36 reviews)); "Recently several managers have left due to these reasons." ((in 14 reviews)); "Work is very taxing and you are barely paid above minimum wage to be a manager." ((in 12 reviews)); "They pay minimum wage and expect you to earn tips" ((in 5 reviews)); "Benefits could be improved overall" ((in 4 reviews))

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Graeters

Graeters Reviews

4.0

72% would recommend to a friend

(317 total reviews)

Richard Graeter

75% approve of CEO

64% positive business outlook

Graeters has an employee rating of 4.0 out of 5 stars, based on 317 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Graeters employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

317 reviews

3.0

2 Jun 2026

Unlimited ice cream but inflexible schedule for young adults

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Unlimited ice cream and drinks

Cons

Inflexible schedule for young adults

4.0

15 May 2026

Supportive management and benefits, but pay could improve

Manager

Recommend

CEO approval

Business outlook

Pros

Supportive Management, Decent benefits, working to be fully inclusive

Cons

The salary isn't super competitive

2.0

7 May 2026

Fun atmosphere but challenging management and customers

Counter help

Recommend

CEO approval

Business outlook

Pros

Ice cream delicious and somewhat fun atmosphere

Cons

management, mopping the floors, customers can be brutal

Viewing 1 - 3 of 317 Reviews

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Jobs at Graeters

Team Member - Gahanna