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• While the company promotes diversity and inclusion externally, there is a noticeable gap between public messaging and internal experiences. Some employees from underrepresented backgrounds have reported feeling unsupported or overlooked. • The handling of workplace concerns—especially those related to bias, discrimination, and accessibility—can feel inconsistent. Employees seeking accommodations or fair treatment may not always receive adequate support. • Workplace culture can be challenging for employees who do not fit into the dominant social dynamics, with some reporting an environment where favoritism plays a role in career progression. • HR processes and internal investigations often lack transparency, making it difficult for employees to feel confident that concerns are addressed impartially. • It can be discouraging when employees who raise legitimate concerns feel dismissed rather than engaged in meaningful dialogue. • Some former employees have reported continued interactions from company representatives on professional networking platforms, raising concerns about boundaries and post-employment monitoring. Clearer policies on engagement with former employees could help avoid discomfort and misunderstandings.

- Management has lost touch with what makes the company successful. Micromanagement has become the norm, which stifles any autonomy or creativity. - Leadership, from top to bottom, is completely out of their depth, especially in the CSM team. It’s evident in every decision made and every process implemented. Some managers have no experience in leadership roles or CSM whatsoever and yes, that shows. - The once open, transparent culture has completely eroded. There’s a lack of trust, and speaking up or offering feedback is now a risk, not a chance to improve. - Higher turnover than ever and general dissatisfaction among employees have become the standard. It feels like they’re trying to push people out by being overly difficult and inflexible. - Pay is below market value for the responsibilities of the role, which adds to the overall sense of undervaluation. - Career growth opportunities are nearly nonexistent. The company doesn’t seem to invest in employees' long-term development or offer clear paths for advancement, leaving many stuck in stagnant positions.