GLSEN Reviews

1.8

13% would recommend to a friend

(41 total reviews)

Melanie Willingham-Jaggers

19% approve of CEO

12% positive business outlook

GLSEN has an employee rating of 1.8 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The GLSEN employee rating is 52% below average for employers within the Education industry (3.7 stars).

Reviews by job title

41 reviews
1.0
23 Mar 2023

GLSEN’s a life ruiner. GLSEN ruins people's lives.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I met some of the most incredible, passionate, brilliant people working at GLSEN, many of whom will be in my life forever, and some who are now family. None of them work at GLSEN anymore.

Cons

First, I want to give kudos to the recent review “Avoid at all costs” from 3/16/23, which does an incredible job of summing up the problems at GLSEN. Everything in that review is so accurate and on point. Additionally, 3 of the recent positive reviews stare they were written by someone in the comms or the HR department, two departments whose job is to make the org look good, take that into account when reading those. Here’s my take on the most toxic place I’ve ever worked. Everyone who leaves GLSEN leaves a little bit broken and needs months to heal from the trauma. Please, please, please, take care of yourself and don’t work there. Leadership is ruining people’s lives, forcing out or firing trans, disabled, BIPOC, low income, and older staff (And they joke about those people on their public personal social media accounts!). If that’s the kind of hostile environment you crave, then GLSEN is the perfect place for you. You’re probably interested at a job at GLSEN because you care about the mission of ensuring safe and affirming schools for LGBTQ+ youth, especially in the current political climate, where LGBTQ+ students, teachers, and people in general are under attack. If this is the case, this is not the job for you. So many incredible people have worked at GLSEN, committed to this very mission, and either left, been forced out, or fired, in the last 2-3 years because that is so clearly not the mission or priority of the org anymore. Instead, the mission has become coddling the ego of the narcissistic and bullying ED/leadership and serving as their PR firm. Look at their social media and you’ll see nothing but talking head videos featuring no one other than the ED, requests for donations, and hollow calls to “rise up” with no tangible actions other than buying GLSEN merch. While there’s lots of communication work happening to promote the org, that’s basically all that’s happening at GLSEN. At a political moment when GLSEN should be front and center of conversations about LGBTQ+ issues in schools and churning out programming to support students and educators, virtually every product or program focused on the mission of safe schools for all has stalled under new leadership. Professional Development training paused at the pandemic and 3 years later has yet to be revived to fully functioning (not due in any part to the efforts of the passionate and committed local Chapter leaders). The education department, of an education nonprofit, has been without a director for over 2 years, and has been staffed by only one person for almost just as long. Chapter leaders are frustrated and feel ignored and voiceless. The research department has been decimated. The only visible thing they're doing at the moment, their "Rise Up" campaign consists of nothing other than asking to take a pledge (where they collect your email to add you to their list of donation emails) and hawking GLSEN merch. Executive leadership is staffed by the ED’s biggest allies, a group of people who received multiple promotions in a very short amount of time based on fealty to the ED and throwing lower staff under the bus instead of on performance or possession of the actual skills and knowledge needed for their positions. Of this group is someone who is now in charge overseeing and making decisions about the research dept despite having zero research experience and being underqualified to oversee a research department. (One time a researcher received edits from them and they changed where the researched had written “disaggregate data” to “desegregate data,” because they did not know that the word disaggregate existed). This is the kind of talent they have running the organization and the kind of people who will be your boss. There’s a very good chance you learned of GLSEN through their research. The research page, for the 5 years I worked at GLSEN was consistently the top visited page on the GLSEN website. GLSEN Research is world renowned and respected, due to a 20+ year history of success, institutional knowledge, and leadership of the department. The LGBTQ+ movement relies on the biennial National School Climate Survey, and other GLSEN survey reports. However, in the last year the entire research department were either forced out after a prolonged and failed HR witch hunt by the ED or laid off with no cause from the organization. To date, no one with any research experience in LGBTQ+ issues, let alone LGBTQ+ youth, have been hired into the "new direction" research department. Explanations from leadership about the move to eradicate the Research Institute and go in "a new direction" vary based on who the explanation is given to. Each different explanation rings hollow and makes it clear that the decision was nothing other than a vindictive personal decision to clean house of a department that did not “fall in line” with leadership, despite being the most productive department at the org. All that to say, if you are eager to apply for a job doing Research at GLSEN because you are excited to work at such a respected and renowned department, under the supervision of someone so important to the field of LGBTQ+ research, look elsewhere.

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GLSEN Response
3y
We’re very sorry to hear that your experience working at GLSEN wasn’t reflective of the work environment we strive to achieve. GLSEN values the experience and knowledge that a diverse and engaged staff brings to our work, and recognizes the necessity of maintaining a network of staff, board members, chapter members, student leaders, and volunteers that is reflective of and accountable to the communities that we serve. Many of the concerns you have around the organization have been addressed or are currently in the process of being resolved. We are filling career openings that have previously been left open as we reorganized—such as the Director of Education and the Director of Research you mentioned—both of whom have extensive backgrounds in their fields. We appreciate your feedback and wish you well in your future endeavors.
1.0
1 May 2023

not a fan of staff organizing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

truly dedicated staff and volunteer network

Cons

A lot has been said about the poor ways that staff have been treated by management at GLSEN. For me, the most heartbreaking thing I witnessed was the callous way staff were dismissed from the organization simply for disagreeing with leadership. The current ED formerly worked in labor rights, and some might have naively thought that might make her sympathetic to staff efforts at organizing for a better working conditions. Instead, I'm convinced it just gave her a playbook for how to remove "undesirables" while just barely toe-ing the line of legal culpability. Around the time she was hired, several staff sent a letter to the board with a list of grievances. It was poorly received, but in the aftermath, many staff began meeting to discuss shared concerns and strategize to address those issues. Those meetings were a source of staff solidarity, but they stopped after some of the more outspoken individuals were suddenly suspended, and a damning email went out to all staff about how these folks were being investigated for intimidation and creating a hostile work environment. The investigation lasted over 2 months and no wrong-doing was ever discovered. But the meetings stopped, and those outspoken staff left. Mission accomplished. It was pretty clear to everyone who was ACTUALLY creating a hostile work environment, and intimidating their staff. In the year since then, the ED has simply fired folks she doesn't like, rather than launching an investigation about it. No reason given, since that's entirely legal in New York. I imagine its a lot more efficient to deal with dissenters that way. Many non-profits seem like they have a revolving door, with high staff turnover. At GLSEN, that revolving door is more just an exit. There's very little sense that lower level staff are valued or even greatly needed. I've seen folks who found their dream job at GLSEN, finding purpose and joy in dedicating themselves to improving schools for LGBTQ+ youth, only to be gotten rid of by an ED who has gleefully posted on her public social media about the careers she's cut short. The way to get ahead at GLSEN is simple. Become the ED's biggest fan, and fawn over the genius direction she's taking the organization. GLSEN's extremely top-heavy organizational structure is full of exec staff that aren't particularly skilled at what they do, but are great at giving her the PR and kudos she's looking for.

1.0
16 Mar 2023

Avoid at All Costs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Other staff (excluding the Executive Leadership Team) trying their best to make sense of what we're all actually here to do.

Cons

This is a horrible place to work. Their treatment of staff is despicable and the reason they have so many open positions is because they’ve pushed out staff, paid them off, or just flat out fired them. There is zero infrastructure which places all power with the executive leadership team and especially the executive director who is a bully, a narcissist, and will gaslight you. Policies mean nothing and don’t actually exist unless they benefit the executive leadership team. If you express any disagreement with the leadership team you’ll face retaliation in the most heinous of ways and will be pushed out if you don’t quit first. Nepotism runs rampant, with the executive leadership team hiring their friends and board members. It's likely that the positions in the research and education departments will likely remain open for a long time since none of the current staff with the exception of one person has actually worked in schools, research, or even understands the education system....something that isn't actually valued at a "national education organization". The real work needed in schools alongside students and educators is non-existent unless it’s done by chapters who are working on the ground in 40+states but don’t actually receive any support, financial or otherwise from the national office. In fact they have to pay the national office to even function! It’s atrocious! The executive leadership team recently gutted the entire Research Institute of all staff by using intimidation tactics. They have no Education Dept, for the same reasons, and most importantly their treatment of trans employees is deplorable, pushing them out or simply firing them because they dare question or disagree with the chief of culture & innovation or executive director. The organization's social media posts contradict what they actually do in practice and aside from signing on to the work of other organizations, agencies, and coalitions (by way of support letters and amicus briefs) fighting for our legal and human rights, no real work is happening on the part of organization in support of students, educators, and families across the country, much less in states that actively work to harm and erase us. If you decide to still apply and get an interview, ask them to demonstrate their impact. Ask them where are they elevating student voices beyond the National Student Council which is no longer front and center in the work to make schools safer and more inclusive. Where and how are they actually showing up or “rising up” (their words) for students? Where are they elevating educator voices, showing up for them, and providing them with any sort of valuable and CURRENT resources? Ask them, aside from the outrageous amount of money that goes to pay for the Executive Leadership Team's salaries, where do ALL the donations go!? Instead consider inviting them to donate all their resources to the people and organizations actually working tirelessly each day to create change… 30 years with little organizational transformation, minimal resources making impact in schools, and repeated harm to employees seems like enough reason to invite this organization to close their doors.

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GLSEN Response
3y
Thank you for your feedback. We have just hired the new Human Resources Director and we invite you to talk to them directly after their start date to discuss some of the issues you've noted where a more productive conversation can take place.
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Glassdoor has 48 GLSEN reviews submitted anonymously by GLSEN employees. Read employee reviews and ratings on Glassdoor to decide if GLSEN is right for you.