GLG Reviews

2.6

24% would recommend to a friend

(2,256 total reviews)
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Gemma Postlethwaite

21% approve of CEO

18% positive business outlook

GLG has an employee rating of 2.6 out of 5 stars, based on 2,256 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GLG employee rating is 30% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

2K reviews
1.0
20 Feb 2020
Recommend
CEO approval
Business outlook

Pros

If you want to do a bit of cash on the side after college, you are ready to put in more than 40 hours a week and you are fine with working in a glorified call centre this a suitable job. The colleagues are amazing. For having a good and qualified manager you have to be very lucky. HR is great.

Cons

Do not be like me and think “of course there is just negative reviews because people who have nice things to say are less likely to write it”. Big mistake, I can see completely where every person is coming from now. Do not expect any career progression in this job (recruiter)Do not expect to be happy coming to work in the mornings for your entire time as the work becomes super repetitive once you hit a certain point quite quick (you only have two main tasks: lead gen and calls every single day). Also the recruiting agency advertised a salary 10k higher than you actually get. I don’t know whose fault that is but since the group of people that I joined with raised it and there has been new joiners since then reporting the same thing, no one bothers to fix this. Further you are just a number in here and have to deliver the required targets which are probably 50% being good at the job and 50% luck. Clients treat the most amazing Council Members with no respect and so does GLG. People do not even get a sorry if the time that they set aside for the clients has been cancelled, if they do that is down to you if you have the time to bother and tell them. Which you will not have as you cannot care as a normal human being, you have to think about the next 5 recruits you are supposed to bring in which will rarely get called as well, which has nothing to do with their or your quality at all. You have to consider yourself lucky enough that the client actually comes back instead of ghosting, yet you are forced due to metrics to deliver on projects where clients don’t bother ever responding, wasting your own and the people you speak to time. If you raise this kind of feedback to management you will be shut down. I have seen people struggling in this job and asking for help to succeed. They did not receive any help or more feedback and were being pressured instead by extending people’s probations if not ending up firing them in the end. I do not want to point fingers at anyone being evil in there because the disfunction comes from a way higher level in my opinion as this company exists about 20 years now. Fair play if you can’t change the job but at least give good people opportunities within the company and be a good company to work for because that is currently not the case. I could probably write an entire essay on this, however I hope this gives people the insight they need to determine if they want to work here or not.

5.0
1 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Occasional free cans of diet coke and apples. Free company phone so you don't have to switch off after working hours. Office lobby features high ceilings and beautiful light/ shadow interplay. Amazing opportunity to network with CEOs and senior management at fortune 500 companies via phone harassment, with your boss behind you all the way, encouraging you to call, call and call again. Management are really engaged in the company, which translates not just to their writing gushing reviews on glassdoor but also they really take an interest in whether you're pushing yourself to be the best you can be, and if you have an off day or week they will really encourage you to improve your results Branding on presentations given at seemingly weekly hour-long town hall meetings is really consistent, with excellent use of white space and contrasting colours.

Cons

Workdays, while long (starting at 8.30am and it's expected you'll regularly work til 7 or later for no extra pay) have to end sometime. While having a company phone does mean you can continue working from home, it's just not the same as the atmosphere you get in a large open plan office with all your colleagues making calls at the same time as you. The bathroom taps are a travesty of design - they are constantly flooding the bathroom counters and the sight of wadded up toilet tissue to soak it up can sometimes put you off your daily harassment targets. The startup atmosphere in this large company can be a bit scary if you are a lazy unmotivated entitled slob who thinks a company should allow them millennial rubbish like "lunch breaks" and to leave early at 5.30pm just because you're feeling a bit sick. Working with these people can be really annoying, because besides not being able to hear the hum of 45 simultaneous phone calls in your immediate vicinity over their whingeing, it also means that those of us who are go-getters and care about our futures have to keep training new people as the others leave. It's a shame there's such a high turnover because if anyone could hack the job long enough they would see it's actually a really good opportunity and if you're the best of the best you could even land a job in another better company some day.

2.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Great opportunity if you have just left Uni and looking for a sales orientated role. There is a massive turnover rate so there are positions usually open to fill up. GLG is a good place to gather sales experience and strengthen your soft skills. It is not an environment that most individuals look to stay long term or progress in, as it does not provide a technical/professional career path.

Cons

I have worked here 2+ years and above all else, have witnessed lack of communication issues through out. It is an environment that does not allow for a "work-life" balance, especially if you are a young parent. To begin, it places young individuals into management roles, who are simply not adequately trained to handle such a workload. This then results in a lack of direction/help for the team, which causes the team to lose their motivation. My experience provided a unique perspective as I was in the minority "parents" group. Being a company that solely hires fresh graduates, a parent is simply not who they are looking to hire. If by chance you happen to be or become one during your tenure at GLG, the return back to work is a dismal one. There is a lack of true effort to on-board you back into the team and you are left feeling isolated and at a disadvantage. If you attempt to address issues to upper management, they go into one ear and out through the other. I decided to leave due to the lack of communication I experienced for the direction of my role and the work-life situation I was in ( as a parent) after returning back from my maternity leave. I was told to ( on more than one occasion) be ready to place my child on a hold, if I want to progress in this position. To add to this, my final days after my notice period had begun, the behaviour of the upper management starkly changed. To add to this, there was no communication with me from any of the Team Leads in regards to me leaving, no appropriate announcement to the team/company via the usual mediums. It was just "announced" 20 minutes before the end of the working day that I would no longer be returning, to the shock of both myself and my colleagues. It has been the most disrespected I have felt to date in my career. A basic courtesy goes a long way, something that I was not able to receive for my 2+ years at GLG. The expectation at GLG is to live and breathe your work. As much as they advocate a work-life balance, to progress in such a job, you cant have a life outside of GLG. This is the reason why they do not look to hire parents as we have external priorities away from work. There is no understanding or initiatives in place for such individuals. Every client facing professional is expected to be checking their emails in the late hours of the night and if urgent, to correspond with the client - though again this is not advocated vocally but rather a silent expectation. If upper management feel like you have other commitments aside from GLG, you will not tend to progress. If they see cause in not having you around ( being a parent I have my priorities, especially if my child is sick), they will put you in a position from which you feel you have to choose. In my case, I was misled about my promotional capability a number of times. Once promoted, I was also told in conversation about how being a parent and having such obligations, would prevent me from taking the bigger projects - bigger opportunities in the future (I.e limited progression capability). My time back after maternity was quite impersonal and distant from both the TLs /pod leader/colleagues alike. My final ( and unexpected) day at GLG also added to the bitterness of the situation. I have left with a bitter taste and would not be recommending this company to any colleagues in the future for all the above reasons.

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