Frilly Lilly Reviews

3.5

64% would recommend to a friend

(48 total reviews)
avatar

Debra Van Dyke

64% approve of CEO

54% positive business outlook

Frilly Lilly has an employee rating of 3.5 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frilly Lilly employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

48 reviews
5.0
23 Mar 2026

Great Team to Work With

Recommend
CEO approval
Business outlook

Pros

Working as a front desk host at Frilly Lilly was such a fun time. The team is super supportive and everyone on my team genuinely cared about their guests and job. I learned a lot about customer service and feel really confindent handling any difficult situations at my new job now.

Cons

Lots of standing, which isn't great for everyone.

4.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Quality products Hands on training Clean, hygenic Cute decor Good tips Lovely clientele

Cons

Management is out of touch Owner is barely involved, has favorites They switched wax brands to a crappy one Your schedule is not flexible

2.0
13 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Staff discount, cute products, training

Cons

low pay, favouritism plays a big part, treatments got moved constantly to other estheticians which left my schedule open which meant i wasnt making money, time off requests was given first to whoever was there first so new estheticians never have the chance to get the days off that they want. the estheticians constantly gossip about each other and it creates a hostile environment and you cant take complaints up to management because its their favourite staff members who gossip.

Viewing 1 - 3 of 48 Reviews

Glassdoor has 48 Frilly Lilly reviews submitted anonymously by Frilly Lilly employees. Read employee reviews and ratings on Glassdoor to decide if Frilly Lilly is right for you.