You've got to be kidding...all the "glowing" reviews from the past year were done by the new senior leadership team!
Pros
-The benefits were unparalleled. -The people (the workers, not leadership) are some of the most driven individuals I've worked with - especially those who have been with the company more than 18 months. -Generally, you can flex your schedule if needed. -Free snacks are a nice perk, though replacing the pop and candy bars with a healthier option (sparkling water, Kind bars) would be nice. -You get to work with a (for the most part) really great client base.
Cons
Where to start... -Client Services leadership! If you do anything but assimilate to their thought process and direction, or god forbid offer constructive feedback, you're labeled as "negative" and blacklisted. Any good ideas that someone does share are taken and passed off as CS leadership's own. The more promising "next generation" of leaders have systematically been sidelined, and ultimately chose to resign. So many poor decisions have been made about structure, advancement, and job responsibilities within the department, that any recovery will take years. -There are major reorganizations at least annually. It's always billed as "the one to set us up for success", but it never is. These reorgs are frustrating for all involved, but especially for the clients. -Hiring standards. There is the occasional good new hire, but for the most part, new hires are fresh to the work force and need intense mentorship (which is not provided). Termination of employees who do not perform is nonexistent, which places a heavier burden on those who do perform. Although if you're looking for a place to coast, this would be a good spot for you... -Training. After a 2 week training program which consists of listening to one person talk for 4 hours a day, you're thrown in. You may have a biweekly meeting with your manager (who has 30 other reports) and a mentor, but it is a far cry from what's needed to be successful. So, take good notes in training!
