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First Niagara Bank

Acquired by KeyBank

Is this your company?

Reviews by job title

5 reviews
1.0
6 Oct 2014

Wrong Career Move

Recommend
CEO approval
Business outlook

Pros

Vacation time, Salary and Bonus at par with industry

Cons

No communication even though "transparency" is a frequently used word. Corporate values are a joke. Employees are not valued, no training and no career growth path. Areas are reorganized without notifying those that are affected, no published org charts that are complete or accurate, the only way you know who you report to is by looking at the phone directory. Too many chiefs and empire builders, overloaded with consultants. Too many people resistant to improving process and fully utilizing the capability of the software/systems being implemented. Many of us believed we would have the opportunity to significantly improve the technology and methodology to bring the environment into the 21st century, but IT has done a near 180 degree turn in the wrong direction with the current leadership. Very disappointing, one of the worst organizations I have ever worked in.

2.0
27 Sept 2016

TSR

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible hours, extensive training program

Cons

Told during the interview there are no sales quotas, there are weekly and monthly goals

5.0
21 Sept 2017

contact center agent

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility, advancement opportunities, training, OT, relaxed dress code; management has a lot of fun days and recognition drawings

Cons

Always busy and not enough coaching sessions

4.0
7 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Opportunities to advance, training and support are available. Nice work schedule, with no weekends. Insurance is standard, with 401 benefits available

Cons

Company sold to Northwest and Key Bank. Many uncertainties, no bonus or incentive plans in place for Northwest. News is filtered out minimally. Not sure we're we really stand.

Viewing 1 - 3 of 5 Reviews

Glassdoor has 206 First Niagara Bank reviews submitted anonymously by First Niagara Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Niagara Bank is right for you.