Does First Horizon pay their employees well?

According to anonymously submitted Glassdoor reviews, First Horizon employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at First Horizon. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at First Horizon?

53% of First Horizon employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Horizon 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at First Horizon?

Relationship Banker (51) , Universal Banker (40) , Teller (35) , Bank Teller (31) , Customer Service Representative (21) , Financial Services Representative (20) , Credit Analyst (18) , Banking Center Manager (13) , Business Analyst (12) , Branch Manager (11) , Vice President (11) , Client Specialist (10) , Intern (10) , Portfolio Manager (10) , Teller Operations Coordinator (9)

What are the pros of working at First Horizon according to real employee reviews?

"Benefits were good and competitive." ((in 73 reviews)); "The pay is good and it be be good on some days." ((in 64 reviews)); "Great people to work with and for." ((in 62 reviews)); "Supportive and has a great culture." ((in 51 reviews)); "Good work life balance with banking hours" ((in 37 reviews))

What are the cons of working at First Horizon according to real employee reviews?

"Very little to no training in existence." ((in 28 reviews)); "Upper management is disconnected from employees and seem to be dedicated to destroying the culture that made FTB different from other Regional Banks." ((in 23 reviews)); "Low salaries compared to the market" ((in 11 reviews)); "Everything gets cut back so no bonuses, no thank yous during the holidays." ((in 9 reviews)); "They play favoritism a lot here." ((in 8 reviews))

What are employees saying about First Horizon redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Horizon redundancy and their outlook for job security at First Horizon in 2026.

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First Horizon

First Horizon Reviews

3.4

53% would recommend to a friend

(998 total reviews)

D. Bryan Jordan

70% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Work/Life balance

3.2

Culture and values

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

First Horizon has an employee rating of 3.4 out of 5 stars, based on 998 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Horizon employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

998 reviews

4.0

28 Feb 2024

Grand

Cqv engineer

Recommend

CEO approval

Business outlook

Pros

Good company great horizon views

Cons

bad company steep climb to the top

2.0

28 Oct 2019

New brand=lipstick on a pig

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Teammates were hard workers, we all did what needed to be done, even in the name of ridiculous demands.

Cons

Work/life balance all but went away. They no longer want to be a great place to work, because they don't want people staying too long. It appears they are trying to prop the place up to sell it. Makes sense, as a sale would reap huge rewards for senior executives.

3.0

6 Oct 2023

Corporate Leadership

Business analyst

Recommend

CEO approval

Business outlook

Pros

Nice people to work with. Managers usually very kind and understanding. Better diversity approaches than some companies I’ve seen, but still very performative.

Cons

Corporate leadership. Absolute nightmare during mergers. They expand job duties by 1/3 and show minimal appreciation to employees (I got a bag made from recycled signage from another bank as my acknowledgement) Did RTO with a 2 month notice on all remote employees with no exceptions except for people they hired outside of footprint, highly technical employees, or management who threatened to leave. “Quiet hiring” noticed an increase in job duties for myself and a lot of people since people started quitting after the merger/RTO. Underpaid. They prefer complacent employees that are happy with a steady job, 2% raise, and $800 bonuses every year.

Viewing 1 - 3 of 998 Reviews

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Jobs at First Horizon

Part-Time Teller

Lake Charles, LA

View job

Teller Float Part-time

Peachtree Corners, GA

Executive Administrative Assistant (CEO Office)