Firefighters First Credit Union Reviews

Executive management claims to “care” about its employees however practices a “do as I say” attitude. They speak of empowerment but micro manage even the smallest of processes, using bullying tactics to keep employees fearful of losing their jobs. They are reactive instead of being proactive with no infrastructure or expertise to support the expansion into other states. They run so lean causing employees to be consistently stretched so thin they understandably make mistakes. For example, Regional Offices will only have 2-4 employees at any given time. All the while staff is being lectured by Exec Mgt on accuracy and member service. The CEO has worked her way up (this being being her only employer), although admirable she lacks knowledge of how things can be done differently, more effective or efficiently.

Senior Management asking employees to make positive reviews due to too many negative comments on this website. Low pay and NO RAISES!!!! Senior Management feels the need to intimidate and manipulate the employees to make sure upper management looks good. Absolutely no training program setting employees up for failure. EXTREMELY UNDERSTAFFED AND OVERWORKED!!!!!