AVOID - not what it used to be - Customer Success Manager (CSM) uberall Employee Review

Dear former Uberaller, Thank you for sharing your feedback about your experience working at Uberall. We appreciate your honest review and would like to address your concerns. We are deeply sorry to learn about the negative experiences you mentioned. We take allegations of favoritism, dirty office politics, and undermining behavior seriously. At Uberall, we strive to foster a fair and respectful work culture where all employees are treated equally and can grow professionally. We are disappointed to hear that you felt management engaged in questionable practices, and we will thoroughly investigate these concerns to address any issues and take appropriate action. We regret that you felt there was a lack of support in career advancement and encountered challenges with the HR team in the US. We are committed to providing opportunities for growth and development for all our employees, and we will assess our processes to ensure that they are supportive and responsive. We apologize if there were instances where departments worked in silos, as collaboration and cross-functional cooperation are key values at Uberall. We will reinforce the importance of communication and teamwork to ensure a more integrated and aligned work environment. We are genuinely sorry to hear that high stress levels and burnout were prevalent in the workplace. Employee well-being is a top priority for us, and we continuously work to create a healthy work-life balance and support our employees' mental health. We will take your feedback into consideration and explore additional measures to address these concerns. We acknowledge your feedback about coworkers exhibiting harmful behavior without consequences. We have zero tolerance for any form of misconduct, and we encourage employees to report any issues they encounter. We will further emphasize the importance of a respectful and supportive work environment, taking appropriate actions to address any instances of harmful behavior. Your advice to focus on reshaping the US teams is duly noted. We value the unity and consistency of our global teams and will work to ensure that the culture and practices align across all regions. We appreciate your feedback as we strive to create a cohesive and supportive work environment company-wide. We apologize for any distress caused during your time at Uberall. We genuinely appreciate your feedback, and we encourage you to reach out to us directly if you have any further insights or concerns. We value your contributions to our company and wish you the best in your future endeavors. Your Uberall People & Culture Team