Hold Management Accountable - Channel Sales ooma Employee Review

4.0
17 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Ooma has an oomazing product that is excellent for the small business customer. HQ is a great place to be if you are an in office person. People are great and there is one particular HR person Susan who is just awesome and goes the extra mile. People and culture is great and Ooma overall is a nice place to work but...

Cons

When you get hired on make sure to go over your 5 year plan right up front and get it in writing. As you progress make sure management is held accountable. That's the mistake I made as I did not get things in writing. Things move very very slow when a raise is to be put in place or overall comp plan is to be upgraded. I had my best 2 quarters while working from home but my immediate manager made me feel guilty for not being in the office and so myself and our team were the only ones in HQ back in the office well before the July 6th reopening of offices. Ooma is a work from anywhere solution so it makes sense to work from anywhere to sell it. What was surprising is my management asked why I was leaving and that seemed odd because over the last 6 months I made it clear what my expectations were especially after hitting all the requirements they asked of me. I loved that job but will not work for less than market value. Answer to your question management team..."why did you not give us 2 week notice " 1. I gave you all a 6 month notice and you did nothing about it and 2. I knew I was going to a competitor eventually so it made no sense to stay 2 weeks longer and usually most companies walk you out when they know you will be going to a competitor

Explore other reviews about ooma

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Super friendly and helpful staff... from HR to Operations to Leadership. Good work life balance, Opportunities for remote or hybrid work,

Cons

Benefits are very solid for a smaller company but not world class.

4.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.

Cons

Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.

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