1.0
24 Jun 2016
Anonymous employee
Former employee, more than 1 year
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Ability to handle issues on production environments for Windows/Linux with little to no experience. Higher level techs ( and there are maybe 2 ) are very knowledgeable and helpful to lower level techs, and know client systems well.
Cons
Super low pay for expected work, hours and holidays. Managers (i.e. owners) are stuck in the early 90's and refuse to see people they view as untouchable are driving the company down, and are not pulling their weight. Pointing out any negatives in policy or mistakes is frowned upon. There is no drive to monetize systems as most MSP's do, the cloud in the owners mind exists in the Data center, but in reality they have no cloud, at best it is a light fog.