Pros
Birthday leave Rewarding work supporting people to improve quality of life Dedicated and hardworking frontline teams Opportunity to gain varied experience
Cons
Job security feels uncertain during ongoing restructures High turnover at management and senior leadership level Six line managers in three years impacting stability Team moved departments twice with little sense of long term direction Frequent structural changes creating constant uncertainty Communication often inconsistent and dependent on individual managers Strong managers leave and retention appears limited Recognition initiatives have noticeably reduced Some training sessions feel tick box rather than meaningful Role expectations can feel unclear due to poor alignment between departments Feedback can feel poorly received or defensively handled Morale impacted by lack of consistent leadership