I found my work experience at insightCuba to be excellent. It was a challenging job and I also got to travel to Cuba. The programs they run are amazing and it was very rewarding to hear the positive feedback from guests. It's not a bad workday when you hear, "this was the best trip of my life" from someone practically every day. I came from an entirely different field (banking) and I found it to be very refreshing to be part of a company where people are passionate about what they do. The trips to Cuba were amazing. I went twice and I'll always remember them. Havana was even bigger than I had built it up to be in my mind and the countryside was really awesome. The trip leader is a friend to this day!
Cons
Some people find the job to be repetitive since you are speaking to guests on the phone all day. I enjoyed it but some people got tired of it quickly. I think you need to carefully consider if this is the type of work that you will enjoy.
insightCuba Response
8y
Thank you very much for your feedback. I'm so glad to know that you had an excellent work experience with us! I think it's true that the majority of people who work here have a passion for travel and are excited about sharing that passion with our guests. Also, I'm glad to hear that you connected with and are still friends to this day with one of our tour leaders. All of our tour leaders and Cuban guides really help to make the tours special.
Work from home, Great vacation package plus you don't have to bid on vacation time - it's fairly easy to take time off when you need it, small company so you really get to know the people that you are working with, There's opportunity for growth!
Cons
Sometimes I missed working out of an office, but the staff make it easy to stay connected.
insightCuba Response
8y
Thank you for your review. We're happy to know that you enjoyed your work experience. As you mentioned, we are a company where everyone works from home but we do a great job staying connected!
4.0
22 Jul 2025
Anonymous employee
Former employee, more than 3 years
Recommend
CEO approval
Business outlook
Pros
Liked Management and the trips
Cons
Company was just focused on one region, not sustainable business model