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iSupport Worldwide

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A Job to Forget: iSupport Worldwide Experience - Operations Supervisor iSupport Worldwide Employee Review

1.0
14 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Competitive Salary and Benefits Flexibility WAH and OFFICE SETUP

Cons

Despite a competitive salary and benefits package, working at iSupport Worldwide was a deeply disappointing experience. The company's unstable job security, coupled with a toxic work culture characterized by micromanagement, poor communication, and a disregard for employee rights, made it a highly stressful and unfulfilling environment. The constant pressure to perform tasks outside of my expertise, combined with the lack of support from management and HR, left me feeling undervalued and disrespected. Furthermore, iSupport Worldwide often placed employees in roles that were outside their areas of expertise, leading to frustration and a decline in job satisfaction. The company's emphasis on meeting client demands often overshadowed the well-being of its employees, resulting in a work environment where employees felt undervalued and unsupported. In addition, the company's HR department was often unresponsive and seemed ill-equipped to handle employee concerns. This lack of support from HR made it difficult for employees to address workplace issues or seek assistance when needed.

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iSupport Worldwide Response
1y
I am truly sorry your experience at iSupport was not all that you needed or wanted it to be. I welcome direct feedback in all circumstances to determine where things might be disconnecting so we can repair them. Although I was unable to help in your particular situation, rest assured, we have developed many strategies to ensure the support departments are 100 percent behind all of our associates. Regardless, all feedback is important, and I will take from your thoughts a need for a closer eye to be placed on all of our processes to ensure we do not have any associates feeling the way you do. I send my best wishes for your ultimate success. Courtney Bissett

Explore other reviews about iSupport Worldwide

5.0
27 Aug 2025
Recommend
CEO approval
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Pros

great company and good compensation

Cons

can't think of any right now

5.0
1 May 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Transparent communication and energized leadership team with 100% focus on client and employee satisfaction

Cons

Nothing to share at this point

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