Pros
The people are the greatest part of the company but it really depends what team you're on. The digital team is managed by great people but they have some serious blind spots they refuse to acknowledge. Some teams are willing to help each other out and are generally made of bright, fun, young, and helpful people. Resources are available to feel comfortable with products. In person training was well done and informative.
Cons
The environment at iHeart is not healthy or sustainable for a career. The sales team (AE's) treat their digital support team like they are subhuman and expect professionalism in return. The workload is overwhelming, and while teams do their best to help each other out it's not feasible. Workload paired with blatant disrespect is draining and demoralizing. Management team is extremely poorly run. Managers cannot/will not have conversations about raises or advancement. The initial DSE team was promised raises and reviews - and received a doubled workload and no conversations about advancement. There has been no acknowledgment of salary, after requests for them stemming from a pay cut, and now hiring 20+ new members. The help from hiring additions is needed but transparency is essential. Employees deserve to be paid what they are worth, especially after taking the brunt of the workload through the pandemic. The Nashville office is filthy. Before the pandemic there was no regularly scheduled cleaning. A woman in sales would volunteer to clean bathrooms quarterly and this was in no way a part of her job. This was beyond kind of her but still not sanitary. There were multiple occasions of ACTUAL FECES on the floor of the bathroom- and it was never addressed by management. Bottom line: iHeart does not invest in their employees - its churn and burn. The have ZERO investment in your growth. You will work in the music industry in name but there is no interacting with the perks of working at iHeart. Glad I was able to leave this company for an opportunity that pays fairly, is transparent, and invests in my personal and professional growth.