Culture is not made out to be what it says - Software Engineer hyperexponential Employee Review

2.0
19 Sept 2023
Recommend
CEO approval
Business outlook

Pros

- Your at a scale up so you get freedom in the way you work and have much more control - Budget is not a constraint towards training and education is promoted within Hyperexponential

Cons

- They is a huge hierarchy for a company of 100 and entitlement is very common across employees working here, it was the main reason why I have left the company. - Culture is on paper, they do have employee events which are lovely, but in office people hardly talk and it's awkward. - They do not share information or really care about D&I; in fact during a hiring period to source candidates I was asked to talk to white males because I am one for LinkedIn. - SLT (Senior Leadership team) cannot take feedback, witnessed with my own eyes how they gaslight each other

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hyperexponential Response
2y
Thanks for your review and apologies in the delay in responding! To address the positive points first, it’s great that you enjoyed the freedom to work in the way you wanted and that you were able to make use of our training and development budget - this culture of learning is the very root of hyperexponential so this is great to read. To address the cons, it is fair to highlight that we have had quite a lot of hierarchy for our size but we don’t see this as uncommon for companies of our stage. We made some very experienced hires early on (which has been beneficial from both a business perspective and a knowledge sharing perspective for less experienced employees) and we have been consistently building out their respective teams. On balance the levels of hierarchy have reduced as we’ve grown, but there’s no doubt this has been a journey. We certainly take your point on board and this feedback is very useful as we continue to grow. Regarding our office culture, I’m sorry that you felt awkward. It would have been great if you’d raised this with your manager or any of your colleagues so that we could have supported you. Most of our team seem to really enjoy being in the office and it’s generally a very happy, lively place to be but there is no doubt we have our quiet days and busy days. Like many remote-hybrid companies, we’re still figuring out the best approach when it comes to balancing both office vibe and a team-friendly working setup so this feedback is again useful. Finally, to address your point about D&I and, within that, specifically your point about being asked during a hiring period to only source white male candidates because you are one - this does not make any sense so it is highly likely (if not certain) that this was a misunderstanding. Not only is there no logic to it, it also is the exact opposite of what we want to achieve as a business. Every hiring manager is tasked with building diverse, inclusive teams and the only targeted sourcing with regards to diversity is specifically to *increase* our levels of diversity. Everyone right up to our CEO contributes to this. To direct someone to only target white males would be the exact opposite of what everyone at hyperexponential is trying to do so it would actually be detrimental to our hiring efforts. Our Talent team also measure themselves when it comes to diversity in pipelines and outreach campaigns so once again this would only have a negative impact on what we are working hard to achieve. While we do feel this particular piece of feedback is highly likely to be a misunderstanding, we will definitely be conducting a full and thorough investigation to be sure. Continually raising awareness across the company for a topic as important is this is always a worthwhile endeavour. We’ll definitely be taking your feedback onboard and we’ll bear it all in mind as we continue to evolve as a business. We also hope that you have found a new company where you feel very comfortable and are thriving!

Explore other reviews about hyperexponential

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- the best product in the market - world class investors - senior leadership - frontier of AI in insurance - tier 1 customers are very happy

Cons

- work/life balance can sometimes be a challenge

1.0
20 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

i can’t think of any

Cons

The company boasts its impressive values, but they don’t apply to the leadership team. Expect to be micromanaged and pushed hard to meet goals, without any structure, training, or strategy to get you there. The culture is nowhere to be found. The office is dead silent and lacks the camaraderie you’d expect from a startup with strong values and “identity”. Any attempt to impact the culture is met with resistance. Expect overcommunication and endless meetings repeating high level ideas with little time remaining to actually do the work. Thats because everyones going through the motions, but very few know what they’re actually doing. If you’re good at bragging about small achievements, you’ll do great here. If you’re hoping to be intellectually challenged and to make an impact, I’d look elsewhere.

5
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hyperexponential Response
1y
Every review offers a perspective, but some say more about the experience of misalignment than about the culture itself. It’s clear this was not the right environment for you. That happens. Our culture is fast-moving, direct, and built on trust and autonomy. It works best for people who are self-driven, comfortable with ambiguity, and motivated by high standards. For others, it can feel unstructured or intense. That’s not a flaw in either direction, just a mismatch. For those it does work for, it really works. We have so many hxers doing impactful work, growing fast, supporting one another, and helping us grow in many meaningful ways. We appreciate your time with us and wish you the best in finding a role and culture that’s the perfect match for you. Ash Rama, VP People
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