All Talk, no Meaningful Action. - Store Manager francesca's Employee Review

2.0
19 Jul 2010
Recommend
CEO approval
Business outlook

Pros

- Great discount for exempt employees (50%) - The awesome customers! - The ability to see new things when they first come out - Nice pay and decent bonus program - Great support system between Store Managers

Cons

- Absolutely NO communication with Regional Managers. I could barely ever get her to return my calls. The same with corporate - but do something wrong and they'll call you no-stop. - Almost incompetent Area Manager. Loved to go on about the wonderful things going on in the business, but could not understand basic business questions or principals. - Completely catty store staff. There was non stop gossip and a lot of inappropriate attire. When I coached someone, they would retaliate against me through the "anonymous complaint line." - As a manager I was not able to really make crucial decisions. I had an employee who needed to be let go, but by the time I could finally get a hold of my Regional Manager she told me to cut her hours to get her to quit. - The company can't keep up with how fast they are trying to grow. All they are concerned about is profit - but they don't seem to realize that the Store Manager's need more support and payroll hours. The work/life balance if you don't have a desk job is a joke.

Explore other reviews about francesca's

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I loved the flexibility of my boss scheduling me according to free time with my college work.

Cons

I felt like it was a very serious job and sometime my boss would make me go up to guests and keep askign them questions right when they walk in the door.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling, creative freedom, comprehensive training, and fun team dynamics, effective local/regional leadership, fair compensation and ample opportunities for bonuses

Cons

Inconsistent corporate leadership and messaging

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