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We would like to thank you for taking the time to give us your feedback. We have reviewed your feedback in detail, including with our management and CEO, as we always do with feedback we receive, in line with the guidelines stated in our code of conduct. We are truly sorry that your experience with us did not match our intention to be the best place you have ever worked. We welcome your feedback and address all the places we missed to deliver a great experience for you. Thanks for your advice too.
We have several mechanisms in place that allow for a constant flow of employee feedback, including monthly team meetings with HR, quarterly anonymous engagement surveys and quarterly ONEtalk discussions with your manager. Any feedback suggesting unacceptable behaviour is immediately investigated.
Our past years strategies have been very clear and transparent to everyone in eloomi, and we have delivered fully on these, which everyone in eloomi should be proud of. Some elements have been adapted along the way as we have become smarter in the implementation, but it has always been for the best and for the greatest possible success. Change can often create uncertainty and confusion, and this is something we take very seriously.
Our management team is today made up of many skills, that strengthen the overall management team. The management is very focused on having a good culture, transparent and good communication, that includes everyone. We will do our best to make this even more visible.
Being in a fast-growing software company means that you will often experience agility or change. It also requires that you are prepared for changes where it makes sense, but also that these changes are explained and communicated correctly, which we take note of. We have recently taken this are into account in our recruitments and in our ongoing employee development discussions, so that there is a reconciliation of expectations that should not lead to misunderstandings or broken expectations.
We strongly distance ourselves from the fact that there is a toxic and fearful culture, and demand of working onsite in COVID-19 pandemic - including that there should be hidden cases, bad information and a lack of flexibility, and would like to encourage you to a direct dialogue with HR so that we can ensure that any misunderstandings are clarified, and we can learn from your experiences.
We have a very transparent information sharing and communication in eloomi, and understand that this sometimes can give rise to misunderstandings, and we have therefore recently adapted our communications and information channels to ensure this becomes more specific. We have always had a behaviour where we would rather give too much information than a lack of information for the employees which can lead to uncertainty, and we will have that in the future as well. We also have a very operational management and we do not want to distance themselves from the employees, because we strongly believe in an open and transparent culture. In the future, we will be more aware of whether this may cause problems for some.
We are incredibly happy with the culture in eloomi, which has been created by the majority of our skilled and dedicated employees, who come to work happy every single day and see a good future in this.
We recently reviewed all salaries and benefits and are happy that we are at a good level that matches both the competence and results of our talented employees. It is sometime difficult to quantify what value is created, but we have a very strong focus on this, and have recently expanded a large number of benefits at the start of this financial year.
We would also like to encourage you to dialogue with our HR department so that we better understand your points of appeal and can address them correctly. Otherwise, we will strive to do our best so that you will experience a good company like many others and that matches your expectations.