Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ecobee

      Part of Generac Power Systems

      Is this your company?

      ecobee reviews

      We deserve more money - Technical Support Specialist ecobee Employee Review

      4.0
      24 Sept 2023
      Technical support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      We earn $23.07 an hour, plus $34.98 overtime.

      Cons

      We deserve more money. We work really hard.

      avatar
      ecobee Response
      2y
      Hi there, thank you for taking the time to share your thoughts. Compensation at ecobee is an ongoing conversation and an annual compensation review is conducted to ensure all employees are fairly compensated based on up-to-date market data. We also love to celebrate our CS team (and all teams!) with team activities, development and training opportunities, and internal growth opportunities. Performance metrics for the CS team have been built by our seasoned CS leaders and have proven to be reliable, but we want to say thank you for your feedback and perspective. We are very proud of the work our CS team accomplishes. If you have anything else specific, you’d like to share we encourage you to reach out to your HR Business Partner. Thanks again! -Lindsay M., Talent Sourcer

      Explore other reviews about ecobee

      5.0
      4 Oct 2023
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

      Cons

      Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

      1
      avatar
      ecobee Response
      2y
      Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
      5.0
      18 Mar 2019
      National account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

      Cons

      Too many great ideas and not enough resources to bring them all to life!

      1
      avatar
      ecobee Response
      7y
      Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
      See reviews by: Helpful|Rating|Date|All
      Related searches: ecobee jobs | ecobee salaries | ecobee benefits | ecobee interviews
      ecobee reviewsecobee Technical Support Specialist reviewsecobee review