As said by others: great place being dragged down by toxic people - Anonymous employee ecobee Employee Review

2.0
16 May 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall a good organization with great products, kind and genuine people at the contributor level, and good company mission and values (on paper at least). Decent work-life balance and benefits depending on the team/role. C- and V-suite leadership is solid and seems to genuinely want the company to succeed. Interesting work available throughout the organization and a real opportunity to make a difference if you can avoid being subjected to the politics (or if leadership will commit to putting a stop to them...see Cons)

Cons

Unfortunately there is a small handful of people in the next level down (middle management) who somehow got hired into ecobee despite being neither capable nor qualified as either individual contributors or people leaders and the exec leadership team won't seem to address this. Our design team for example doesn't even have anyone in the leadership chain with real UX design experience (vs. just visual or UI design or experience managing designers but not actually doing). We were hoping the backfill for our departed UX director would fill that gap but unfortunately the position got rolled up into the VP Product who, while a nice enough person, also lacks hands-on understanding of the UX discipline. These underqualified middle managers are unfortunately insecure and toxic, ruling through fear and intimidation, seemingly afraid of being exposed, defaulting to blaming their direct reports and other contributors for both real and fictional issues to uphold their false narrative and have even gone so far as to lay off some. For whatever reason these behaviors from managers have been allowed to continue unchecked, and as a result innocent yet capable/skilled employees have been gaslit and forced to leave the company, both voluntarily and involuntarily.

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ecobee Response
2y
Hello, thank you for sharing this feedback. We're sorry to hear about your experience at ecobee as we strive to be a great place to work. We would encourage you to reach out to us at recruitment@ecobee.com and let us know more about your experience. -Lindsay M., Talent Sourcer

Explore other reviews about ecobee

5.0
4 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
18 Mar 2019
Recommend
CEO approval
Business outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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