Bad management didnt provide the feedback of what happened wrong - Technical Support Specialist ecobee Employee Review

1.0
27 May 2021
Recommend
CEO approval
Business outlook

Pros

Training was well balanced and no stress in that

Cons

as per mention in the headline bad management

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ecobee Response
4y
Hi there, thank you for taking the time to provide this feedback. At ecobee, we understand that our growth as a company depends on the growth of all employees within it and feedback is a crucial part of that. Based on that, it is our endeavour to set up every ecopeep with ample opportunity for feedback with their managers. We have various programs and processes in place such as growth plans via skills matrices and bi-annual performance reviews. We gather from your feedback that your personal experience hasn’t been in line with this. To understand how we could have made your experience better, we encourage you to send an email to people.operations@ecobee.com and let us know how we can be better. Once again, thank you for sharing your thoughts here - we always welcome feedback on ways in which we can improve.

Explore other reviews about ecobee

5.0
4 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
18 Mar 2019
Recommend
CEO approval
Business outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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