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Hi there, thank you for taking the time to provide this feedback. At ecobee, we understand that our growth as a company depends on the growth of all employees within it and feedback is a crucial part of that. Based on that, it is our endeavour to set up every ecopeep with ample opportunity for feedback with their managers. We have various programs and processes in place such as growth plans via skills matrices and bi-annual performance reviews. We gather from your feedback that your personal experience hasn’t been in line with this. To understand how we could have made your experience better, we encourage you to send an email to people.operations@ecobee.com and let us know how we can be better. Once again, thank you for sharing your thoughts here - we always welcome feedback on ways in which we can improve.